About me

A results-driven, enthusiastic and committed senior manager in operations, managing end-to-end solutions for UK/EU organisations and global brands. I’m used to moving fast and developing teams and solutions - often at the same time - that respond to opportunities driven by shifting and highly competitive markets, technology, fashions, fads and trends. With a mix of permanent and fixed contract roles in the past, I’m used to facing change, building and taking my teams along for the adventure – but always with commercial and marketing goals clearly defined and shared.

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Work history

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Operations DirectorFreelance
Jan 2024Guildford, United KingdomFull Time
Head of OperationsHogarth
Sep 2022 - Jan 2024Old St, London, UKFull Time
Achievements: Maximise profitability from an account that's not making a healthy margin, changed working practices, cut freelance bought in full-time staff to cut spend and stabilise the studio. Built and implemented a briefing and reporting tool in Smartsheets to track all client work through the Studio. Project managed the set up of a new resourcing tool (Farmers Wife) to align visibility of our Studio to other areas of the Agency, Responsibilities: To change the perception of the in-house offering. Making sure agencies as well as new clients understand what our team are capable of.Achievements: Maximise profitability from an account that's not making a healthy margin, changed working practices, cut freelance bought in full-time staff to cut spend and stabilise the studio. Built and implemented a briefing and reporting tool in Smartsheets to track all client work through the Studio. Project managed the set up of a new resourcing tool (Farmers Wife) to align visibility of our Studio to other areas of the Agency, Responsibilities: To change the perception of the in-house offering. Making sure agencies as well as new clients understand what our team are capable of.