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•Providing customers with exceptional customer service from a technological and high fashion perspective •Demonstrating the features and functionality of each product in a beneficial engaging manner •Engaging with customers from a variety of cultural backgrounds and being able to accommodate to their needs •Advising customers on the materials used on products, assisting with the set up of new products and offering further support to returning customers •Liaising with the personal shopping team to source product for their clients by showcasing the products in a discreet environment •Supporting countries abroad. I recently travelled to Malmö,Sweden for a week
•Working in different areas of the store e.g. Womenswear, Menswear, Baby GAP and retaining a good product understanding to aid customers •Replen and keeping up with the visual standards upheld by the store •Staying up to date with new designer collaborations and offers in-store •Providing an efficient and professional manner with customers making sure their needs were met to the best of my ability whether on the floor or at the till transaction process •Working alongside my fellow employees and supporting during our much busier periods of the year such as Christmas
For my final year at university I was required to complete a final major project for a topic of my choice. Due to my aspiration of working in the field of menswear design, I decided to create my own brand from the ground up. Due to time constraints and funds, only two design samples were created with a majority of designs being featured on the website and lookbook. Prior to the design stages I completed a detailed project proposal of my idea, included research into existing brands and other information regarding the promotion of the brand itself from a business perspective. My FMP consisted of: •Iconic logo which incorporated the brand name into the design fantastically •Extensive collection of CAD apparel designs ranging from casual-smart, with all beginning as sketches before being taken into Adobe Illustration •Website designed using Adobe Photoshop design mock ups to work out what worked well visually. It was then designed using MoonFruit •Lookbook designed using Adobe InDesign and later printed to a high standard •SOIGNÉ swingtags were made and attached to two sample products. They were design using a combination of programmes and lasercut for a professional finish •Tote bag featuring heat press designs, product and promotion all in one •Two samples were produced by a tailor to give an idea as to how the product would look visually •Lasercut packaging box which would hold items