About me

Dynamic senior professional with over 22 years of extensive experience in Facilities, Events, Hospitality, and Operations Management. Results-focused, entrepreneurial, and proficient in coordinating services and processes to support core business objectives. Proven ability to establish best practices, improve efficiency, and reduce operating costs across all areas of accountability. Expert in managing large-scale events and festivals with a pragmatic approach to operations management, personnel coordination, and resource allocation.

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Projects

• Game On & SPLAT!Welcome to “Game On” Union Street Ryde – an enchanting free play retro gaming emporium from Asteroids to table-tennis, where laughter echoes and creativity thrives! Immerse yourself in the power of play and cozy up in the café/bar ambiance, savouring delightful treats as you challenge friends to board games, this haven invites you to unwind, connect, and indulge in the joy of free play. Introducing SPLAT for the Spring of 2024 - Cascades of colour await your creativity that knows no bounds! This

Work history

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Chicane Music - European & USA Tour managerChicane Music
Mar 2014United KingdomFreelance
 All aspects of co-ordinated travel across 21 counties  Attention to Detail: Meticulous attention to detail to manage schedules, contracts, and technical requirements accurately.  Cultural Sensitivity: Understanding and respect for diverse cultures and communities, fostering an inclusive environment for all team members and audiences.  Stress & Expectation Management: Ability to manage stress and maintain composure in high-pressure situations, ensuring realistic expectations are delivered for a smooth tour operation.  Event Planning and Coordination: Proficient in organizing and managing events, including scheduling, logistics, and venue arrangements.  Artist Management: Ability to manage the needs and schedules of DJs, ensuring their requirements are met and performances run smoothly.  Communication Skills: Excellent verbal and written communication skills to interact with venues, clients, and team members effectively.  Budget Management: Skilled in handling finances, including budgeting, invoicing, and expense tracking to ensure tours are financially viable.  Technical Knowledge: Understanding of DJ equipment, sound systems, and technical setups to ensure performances meet technical standards.  Travel Coordination: Experience in arranging travel, accommodations, and transportation for the DJ and crew, ensuring timely arrivals and departures.  Problem-Solving: Ability to quickly address and resolve issues that arise during tours, such as equipment malfunctions or schedule changes.  Marketing and Promotion: Knowledge of marketing strategies and promotional activities to boost tour visibility and attendance  Networking: Strong industry connections and the ability to build relationships with venues, promoters, and other industry professionals.  Adaptability and Flexibility: Capable of adapting to changing circumstances and maintaining a flexible approach to ensure the success of the tour.  Team Leadership: Strong leadership skills to motivate and manage a team, fostering a positive and productive work environment.  Knowledge of LGBTQ+ Issues: Awareness and understanding of issues facing the LGBTQ+ community, ensuring a supportive and inclusive environment for the DJ and team.
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Area Operations ManagerGreen Eye Events/Boutique Bars & Events
Feb 2011United KingdomFreelance
Area Operations Manager, Green Eye Events/Boutique Bars & Events (June 2011-Present)  Managed specialized bars at major events such as the IOW Festival & Glastonbury (up to 95,000 attendees).  Oversaw entire setup, staffing, operations, financial management, and client satisfaction.  Promoted to Area Operations Manager for all 8 themed bars at the IOW Pop Festival. Operations Manager, Hospitality Events UK & EU (May 2006 – Present)  Organized and ran main bars at events like the Old Gaffers Festival, handling 25,000 to 30,000 attendees.  Improved profitability and community engagement for local festivals and events.  Managed support and operations for community projects, carnivals, charity dinners, and fundraisers.

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Skills

• Event Management
• Festival Management
• Festival Production
• Efficient
• Approachable
• Time Management
• Positive Attitude
• Network Collaboration
• Cultural Awareness
• Problem Solving

Education

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 BSc in Psychology and Social AnthropologyBrunel University
Aug 1990 - May 1993Uxbridge, United Kingdom
 BSc in Psychology and Social Anthropology