• Promoted to general manager to improve and develop brand and fitness studio • Manage inventory process which includes buying new products from analyzing demand and trends • Designed and created an e-commerce shop which provided a new platform to sell products, partner with new brands and reach new customers • Organise staff scheduling and manage trainer timetables to ensure smooth running of studio • Manage customer service to ensure any customer query is handled efficiently • Train new staff members in developing key skills required for the role • Organise important client events which includes planning, coordinating and promoting to attract clients and built brand awareness • Graphic design of promotional material including invitations, flyers and vouchers • Update website regularly with new banners to advertise specific events, sales and promotions • Provide front of house support which involves: customer service, selling and renewing memberships, promoting products for sale, managing the booking system • Run errands as and when required from driving boss to appointments and taking children to nursery • Design and make new clothing products both for external sale and for internal uniforms
A year long online course in holistic nutrition, which is a passion of mine. I am now a qualified Health Coach.
Level 3 Diploma
A Level: Textiles (A), Theatre Studies (B) AS Level: Art & Design (A), Media Studies (A)
9 GCSEs (4 As, 4 Bs and 1 C)