About me
Customer experience and events professional with experience in illustration and content creation.
Work history
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Sales researcher and social media executiveDe Vere
- London, United KingdomFull Time
- Driving sales and building brand confidence by nurturing strong working client relationships, resolving complaints and promptly responding to enquiries
- Management of the Social Media and Marketing activities for
all six London Cluster venues.
- Researching client and competitor business in order to provide detailed overviews and recommendations to improve business
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Conference and Events CoordinatorDe Vere Grand Connaught rooms
- London, United KingdomFull Time
- Liasing with clients on behalf of the venue to co-ordinate multiple corporate events and respond to queries
- Role specific administration such data input, sending invoices and processing payments in accordance with GDPR
- Exceeding monthly individual and team KPI's by proactively driving revenue for exisiting and new bookings
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Skills
- Social Communications
- Event Administration
- Customer Experience
- Sales Marketing
- Collaboration
- Conflict Resolution
- Emotional Intelligence
- Analytic Skills
- Communication Skills
- Team Management