jessica sloan

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  • LocationHampton, United Kingdom

Skills

 

  • Problem Solving
  • Communications
  • Customer Service
  • Team Collaboration
  • Punctuality
  • Initiative/self Motivation

Work history

Currently

Student

Plymouth University

Sep 2014
  • Student at end of first year, studying animal behaviour and welfare with in interest in trying new things.

2015

Bar Staff

UPSU

Jan 2015 - May 2015
  • • Deliver excellent customer service, at all times • Serve and present beverages, quickly and efficiently • Assist in keeping the bar clean and tidy, at all times • Keep up to date with current promotions and new products • Maintain personal knowledge by completing in-house training and workbooks • Always adhere to all company policies and procedures and licensing laws • Carry out instructions given by the management team • Operating the till, accurately handling cash and credit/debit card transactions

2014

Ride Co-ordinator

Slingshot GC

Apr 2014 - Jun 2014
  • • Operating the till, accurately handling cash and credit/debit card transactions • Approaching customers making them feel welcome, keeping an upbeat atmosphere for them to enjoy • Operating rides safely, carrying out regular safety checks • Keeping up to date with health and safety procedures • Encouraging further sales in merchandise

2014

Sales Assistant

Burch Purchese

Aug 2013 - Jan 2014
  • • Approaching customers, greeting them with a smile and eye contact, politely asking them questions to ensure that they are happy and their needs are adhered to • Handling transactions and complaints • Keeping shop displays clean and tidy • Clearing tables and cleaning them ready for the next customers • Attending events, setting up and taking part in event services

2013

Retail Assistant

Waitrose Supermarket Ltd

Aug 2011 - Jul 2013
  • • Receiving deliveries, unpacking, re-shelving and storing stock, ensuring minimum wastage • Taking regular stock checks and counts ensuring efficient stock control • Greeting customers and assisting them where they require it • Ensuring health & safety guidelines are met • Handling transactions and complaints • Taking responsibility for designated floor areas • Service of age restricted items such as blades, cigarettes and alcohol

Education

2015

Animal Behaviour and Welfare

Plymouth University

Jul 2014 - Jun 2015
  • The study of animals - won't finish until 2018

2013

Maths, Biology Chemistry

Esher College

Aug 2011 - May 2013
  • Studied a selection of A levels