About me

Currently positioned as a personal assistant to directors with previous experience within events, (venue based) with a wealth of knowledge in customer experience for over 18 years. Ambitious and determined nature looking for development opportunities, career progression and a chance to develop on existing skillset.

QuestionsProjectsExperienceTeam

Work history

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Directors Personal AssistantAbsoulute Flooring
Nov 2017Milford, Godalming, United KingdomFreelance
• Act upon enquiries as received in a timely manner. • Managing diaries and organising meetings and appointments. • Booking accommodation. • Work towards team targets. • Prompt management of important tasks and deadlines. • Managing database and computer systems. • Implementing and maintaining procedures/ administration systems. • Liaising with staff, suppliers and clients. • Research relevant business proposals and present to the directors for the continued success and growth of the business. • Verify and create sales invoices and credit notes.
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Front Desk CoordinatorHaslemere Dental Centre
Jun 2016 - Nov 2017Haslemere, United KingdomFreelance
• To engage and build a rapport with existing and potential new clients. • Manage dairies for all clinicians to make effect use of time management. • Upsell/ cross sell on all sundry products which have been clinically advised. • Daily preparation of financial forecast and reconciles banking from payments made during the day. • Liaising with the team to ensure the smooth running of the day’s appointments. • Auditing clinical notes and creating reports based on findings to ensure all standards and procedures are followed.

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Skills

• Client Services
• Project Management
• Organised
• Self Starter
• Teamworking
• Numerical Skills
• Time Management
• Rapport Building
• Client Focused
• Event Administration

Education

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CertificateMercedes-Benz World
Sep 2011 - Dec 2015Milton Keynes, United Kingdom
During my employment at Mercedes-Benz World I took part in various internal courses for the following: • Optimised language skills • First Aid at Work certificate • Brand awareness • Effective communicating • Presenting effectively • Intermediate level of internal excel training course
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Level 2 NVQWest Kent College
Sep 2003 - Mar 2005Tonbridge, United Kingdom
Level 2 City and Guilds NVQ in Hairdressing

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