Join The–Dots

Joe Roberts

Assistant product manager


Join our Pro Plan to message Joe

You can only message people who are following you. If you’d like to message this person, simply join our Recruiter Pro Plan.

  • LevelMid Level
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsProduct Manager - Personal Assistant

Work history


Assistant Product Manager

MBI Inc.

Feb 2015 - Jan 2017
  • Chessington, United Kingdom
  • Full Time
  • I managed the sourcing, marketing and administration of hundreds of jewellery products for MBI Inc., a direct marketing company primarily using digital and print media. I was responsible for developing and implementing marketing campaigns, writing copy and directing creative. Decisions were based on analysing results on a quantitative and qualitative basis, with an eye to building on previous successes as well as innovating new advertising strategies and product types.


Personal Assistant

DJ Roberts

Apr 2014 - Oct 2014
  • London, United Kingdom
  • Freelance
  • I helped my father, a visual artist, in the creation of a neon installation for the Kardomah Café in Swansea, Wales, which was completed in October 2014. I performed administrative duties such as sending invoices, sourcing technicians for the creation and installation of the work, writing press releases and contacting local newspapers for publicity. I had a key responsibility in making sure all aspects of the installation ran smoothly and on time.


Customer Services Representative

Lloyds Banking Group

Dec 2012 - Apr 2014
  • London, United Kingdom
  • Full Time
  • I worked in a team of eleven on a project in London managed by Deloitte UK, handling complaints regarding the potential mis-selling of Lloyds’s PPI products. I was responsible for gathering data from the bank’s systems, calling customers and analysing their testimony, and providing the bank with a decision on whether the complaint should be upheld. I also supervised peers’ outbound calls, delivered presentations and trained teams in GRC issues. I was measured against strict case completion targets, with a requirement to achieve high quality standards and provide a fair outcome to each customer.


Customer Services Representative


Oct 2012 - Oct 2012
  • London, United Kingdom
  • Full Time
  • I worked for Listen, a professional fundraising organisation based in London, on the National Trust’s first ever telephone campaign. I called current National Trust members, making them aware of the problems being faced by the charity and appealing for additional donations. I was responsible for maintaining the trustworthy reputation of the charity, speaking in a friendly and open manner to supporters while sticking closely to a script.




University of Cambridge

Oct 2009 - Jun 2012
  • Cambridge, United Kingdom
  • English - 2.1



Dulwich College

Sep 2001 - Jun 2012
  • London, United Kingdom
  • English Literature - A* English Language - A* Mathematics - A* Latin - A* History - A* French - A Biology - A Chemistry - A Physics - A Art & Design - A


A Levels

Dulwich College

Sep 2001 - Jun 2008
  • London, United Kingdom
  • English Literature - A History - A Art & Design - A History of Art - A Critical & Contextual Studies in Art - A