About me
After a very successful career in hospitality open multiple restaurants and building and developing some excellent teams, I've decided to make a move away from the industry for the search of something more creatively fulfilling for myself.
I'm at the beginning of this journey with my current role in a tech company that has an element of sales and account management involved.
My outlets outside of work reside in creating two podcasts, writing music, spending valuable time with my girlfriend and helping her along her music and acting journey.
I have a huge personal interest in tech, predominately the Apple's and Google's of the world, as well as video game consoles.
Finally, a huge love for film and television where I meticulously study the past and how all things were made.
Work history
Customer Success AgentBark
London, United KingdomFull Time
Taking inbound calls from customers and professionals and assisting with any queries they may have
Talking with ‘prospective’ new professionals and evangelising Bark and how we can help them grow their business
Onboarding professionals to the platform and selling credits to get them started
Assisting with the day to day ‘team’ inbox – using the customer service tool Zendesk
Calling registered professionals and ensuring they are set up correctly and making the most out of the platform
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General ManagerThe Stratford Hotel
- London, United KingdomFull Time
First employee hired for Allegra
● Recruited and trained a team of 32
● Created all S.O.P’s and training modules
● Networked 500+ customers to drive business on opening
● Achieved national acclaim with 5* critic review from The
Guardian's Grace Dent
● Maintained 4.7/5 rating on Google & OpenTable
● Recognised for my hard work and results by being included in
CODE’s annual 30 under 30 which identifies the most talented individuals in the industry under 30
Education
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PsychologyTruro & Penwith College
- Truro, United Kingdom
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English Literature and Creative WritingTruro & Penwith College
- Truro, United Kingdom
+ Show more
Awards
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30UNDER30CODE
Recognised for my hard work and results by being included in
CODE’s annual 30 under 30 which identifies the most talented individuals in the industry under 30