About me
Strong creative consultant professional with a Bachelor of Arts - focused in Music Production & Creative Recording from University of Brighton, and a Cert HE- focused in Music Business from BIMM Brighton. Also experienced in business development with in the customer support and operations departments. Skilled in business management, business development, creative consultancy and creative design.
Work history
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Creative Artist ConsultantSelf Employed
Stockholm, SwedenFreelance
Tasks include but are not limited to:
- Brand development (Logo designs, building brand ethics & principles and developing branding image)
- Artist management/development (Studio coordinator, mentor-ship, advisor, marketing strategist, performance bookings, financial budgeting, and team coordinator)
- Network: My current network spreads spans across Europe and North America and consists of artists, producers, DJ’s, songwriters, event managers, booking agents and etc.
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User Operations/Support SpecialistVOI Technology
- Stockholm, SwedenFull Time
Tasks include but are not limited to:
- Operational and communicative development between operations team and customers through the use of API’s and SOP’s (Standard Operational Procedures)
- Strategizing and then implementing further support related developments to coincide with the continuous business expansion and growth.
- Innovating methods of enhancing customer experience by utilizing the operation teams’ constructive feedback.
- Overlooking operational and support related tasks.
- In use of and experienced in APIs such as Zendesk, Braintree, Stripe and developed internal user face API’s
- Responsible for creating/editing macro’s (automated messages) in response to customer needs/requirements.
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Skills
- Adobe Illustrator
- Business Development
- Multi-tasking
- Creative Consultancy
- Leadership
- Microsoft Offic