About me
Experienced Product Manager with a demonstrated ability to gain the best results for customers, lead a team to success, embrace challenges and go over and above to achieve a successful outcome. Highly skilled in analytical skills, coaching, product vision, user feedback, stakeholder management and communication. A strong up-and-comer looking forward to creating a positive impact on the world.
Work history
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Product ManagerWorldRemit
London, United KingdomFull Time
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Senior Product ManagerUtility NYC
- New York, United StatesFull Time
Product team lead at Utility NYC, a boutique mobile & web development agency. Key achievements & responsibilities :
- Leading the company’s largest account & product - $2.5Mil+ per/annum
- Leading 3 major products from ideation, to development and market release in a 12 month period, with
over 80k - 120k MAU achieved
- Leading a team of mid to junior product managers through a transition to Agile development
methodologies
- Ensuring a customer-centric approach is applied to every decision by the Utility Team through
organising and leading monthly team exercises, presentations and meetups with the Product, Design,
Engineering, Product Strategy and QA teams separately.
- Leading the creation and implementation of a new data & customer focused research strategy that has
since been applied across all new business opportunities and products.
- Establishing the OKR process across all accounts, ensuring there are quarterly reviews and the entire
team (client & internal) is part of the definition process to drive engagement, alignment and ownership
across the team
- Product lead on all new business accounts, to ensure a strong foundation is established for clients and
the internal development teams
- Owning the P&Ls for Utility across the 3 major accounts/products
- Leading presentations to new and existing customers, ensuring stakeholder management is one of the
top strengths of the Utility team by coaching and managing the Product Management team.
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Skills
- Product Development
- Customer Engagement
- Customer Focused
- Empathy
- Stakeholder Management
- Product Innovation
- Product Launch
- Product Owner
- Growth Strategy
- Client Management
Education
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Bachelor of Arts (BA) Victoria University of Wellington
- Kelburn, Wellington 6012, New Zealand
Bachelor of Arts in Communications and Media Studies, majoring in Media and minoring in Film.
Awards
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Level 4 HonoursLAMDA (London Academy of Musical & Dramatic Art)
Honours in all examinations