About me
My name is Joe Crane.
After a few years growing my experience within two successful start-ups, I am ready to become the senior member of a small account management team within a creative industry under the direction of an Account Director.
Work history
Account Managerflatfair
London, United KingdomFull Time
Property technology start-up and the fastest growing tenancy deposit alternative in the UK market.
After gaining promoting within the team, I spent a month in my new role until I was placed on the Furlough scheme.
Account Associateflatfair
- London, United KingdomFull Time
After initially becoming the sole member within a growing team, I enrolled and managed over 250 agents nationwide.
● Acquired and managed key partners across the UK and built profiles for agents on both internal and external systems.
● Helped to define key company processes by regularly speaking to agents about performance.
● Actively involved in the training process by providing a range of product training either via ZOOM or in person.
● Handled partner commission payments on a quarterly basis.
● Ran account initiatives and competitions to increase sales and product awareness.
● Oversaw the development of our bespoke CRM system by updating data daily.
● Actively involved within internal training, particularly around the use of our product and how to meet targets.
Achievements included:
● Fronted ‘Project Beals’ and increased their conversion percentage from 33% to 70%, a company record.
● Fronted ‘Project CGT’ and incentivized them to successfully make 250 sales by the end of Q4 2019.
● Reached 300 active agents in Q4 2019, a company record.
● Ran weekly Monday morning training webinars to my partners; saw increase of activity from 10% to 20%.
● Continuously achieved a top performer status from Jul 2019 to Dec 2019 (250 communications per week).
+ Show more
Skills
- Communications
- Analytical Writing
- Academic Writing
- Time Management
- Public Speaking
- Account Management
- Customer Relations
- Problem Solving
- Teamworking
- Research
Education
U
U
Batchelor (Hons)University of Southampton
- Southampton, United Kingdom
BA (Hons) Film & History Studies 2:2
E
E
A LevelsEsher College
- Esher, United Kingdom
English Literature (B), Film Studies (A), History (A).
+ Show more