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Joseph Dominic

Membership Administrator

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  • LevelJunior
  • LocationBromley, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsActor - Administrator - Customer Services Representative


  • Admin
  • Have Great Communication Skills and Customer Service From
  • Administration 2+ Years
  • Polite Phone Manor
  • Excellent Ability to Prioritise and Multi-task
  • Ability to Handle Pressure and Perform at a High Level in
  • A Friendly Can-do Attitude Playfulness
  • University Educated
  • A Consistent Team Player with Strong Customer Service Skills
  • Extremely Focused and a Quick Learner

Work history



SAGE Publishing

Oct 2015 - Jul 2016
  • Old Street, London EC1V 9EY, UK
  • Full Time
  • SAGE Publishing have more than 200 societies on their records, with each society ranging from having only 50 members to having over 1000 members. My long term responsibilities involved ensuring that the arrangements set in place for each society by SAGE are maintained throughout the calendar year. My day to day responsibilities involve responding to customer enquiries through email and over the phone, processing credit card orders over email and over the phone, and liaising with the various contacts at the societies. My time at SAGE taught me about the professional responsibilities and attitudes that are required to work at an international cooperation, and I can say that it has been very beneficial to my professional conduct and work attitude.


Client Support Representative

Hodder Education

Apr 2015 - May 2015
  • Blackfriars Rd, South Bank, London SE1 8HA, UK
  • Full Time
  • My time at Hodder Education was spent working as part of the digital support team. I had to quickly learn about the digital service and digital resources that Hodder Education offered in order to be able to offer technical support for both customers and members of staff. I had many administrative duties as well; I had to manage and maintain the website, and offer administrative support using the admin software SAMS. I had to learn how to do this quickly, because this period was one of the busiest of the year for Hodder and, with the help of my team, I was successfully able to make sure that customers were reliably informed and that orders were efficiently processed.




University of Hull

Sep 2011 - Jun 2014
  • Hull, UK
  • 2:2 BA with Hons