Work history
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Sales AssistantStanfords Travel Bookshop
- London, United KingdomFull Time
- I assisted customers with buying books (particularly travel guides), maps and the variety of miscellaneous stock on the shop floor
- Re-stocked products and maintained an aesthetically pleasing shop-floor
- Prepared products for sale and managed product placement based on sales figures
- I learnt about the workings of the bookselling and travel industries
- Familiarised myself with travel industry products such as maps and guides
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Usher/AttendantHer Majesty’s Theatre
- Piccadilly Circus, Soho, London W1B, UKFull Time
- I escorted guests to and from their seats, and ensured health and safety regulations were maintained at all times
- Sold merchandise, food and drink before, during and after the show
- Ensured each customer’s experience was as smoothly enjoyable as possible
- I developed an understanding of how to improve customer experience
- Gained a clear understanding of the importance of working in a team
- Learnt to anticipate potential problems through consistent interaction with the guests
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Education
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MA English: Issues in Modern CultureUCL
- London, United Kingdom
- A Master's in Modern and Contemporary Literature
- Consisted of a core authors module, as well as ones on the city, on the history of cinema and on chance in post-1945 avant-garde literature
- I achieved two distinctions and three high merits, with an overall grade of a high merit
- Wrote a dissertation on mental distress and post-Fordist working conditions, as represented in the 1980s novels of James Kelman and Janice Galloway
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BA EnglishUniversity of Nottingham
- Nottingham, United Kingdom
- A combination of English language and literature modules
- I received a first-class grade, with especially high performances in Contemporary Literature, Dystopian Fiction and Sociolinguistics
- Wrote my final-year dissertation on trauma and technology in the 1970s novels of JG Ballard