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Role Outline: front of house,calendar management, catering co-ordination, courier booking, diary management, invoice processing, assisting with event administration/co-ordination, switchboard management and office co-ordination. Key Accomplishments Creating and actively updating the first Creston Reception manual, a 30 page document detailing office procedures, account directories and active client list. Entering a new industry and quickly aligning myself with the company culture, values and ethos. Representing each of the eight companies I work for in a manner that reflects their personal style, corporate or creative. Training a new member of staff to the standard required within a month of her start date. Building a professional rapport with senior administrative staff internally and externally. Understanding and catering to the specific needs of senior brand heads such as: Unilever,Sainsbury's, McLaren,Infiniti, Cannon, MindCandy, HSBC, Jaguar, Toshiba et al.
Pursuit Recruitment - Chelmsford Recruitment Administrator/Receptionist - Temp November - December - 2014 Intertek Head Receptionist - Temp October - November - 2014
Role outline: KPI’s, staff movement reports, absence monitoring, health and safety reporting, staff induction, expense reporting (+ previous role outline). Key Accomplishments Compiling the 2013 GHG (Green House Gas Emissions) report. A mandatory requirement for companies listed on the UK stock exchange. Working with the Group Financial Controller and Chief Financial Officers PA in an administrative capacity. Training a new member of staff. Assisting the Executive Recruitment Director with graduation material, providing advice on marketing campaigns and promotional items. Screening and reducing sales calls to all departments.
Role outline: front of house, switchboard management, catering co-ordination, travel plans, stationery supplies, mail room controller, diary management, invoice processing, health/safety monitoring and assisting with facilities admin. Key Accomplishments Academy Place accommodates both Intertek International and Intertek Testing Services. This has enabled me to operate in two very different work cultures and modes of working. Praised by senior management regarding consistent level of customer service, and fulfilling my role as brand ambassador. Converting many paper based organisation systems to electronic, to comply with green initiative. Changing our paper based waybill system to a computer based process for all courier services.
Role outline: cold calling, booking international/national travel, general office duties, market research, diary management for the team, model scouting. Key Accomplishments Given the task of dealing with higher profile clients, such as Dior, Vivienne Westwood and Valentino. Building a professional rapport with the CEO and taking charge of his professional/personal diary and daily arrangements. Creating marketing material for the brand such as press releases and biographies. Updating the ‘Agency’ website. Arranging event days and promotional business lunches.
Role outline: PO management, CEO diary management, invoice processing, quotation creation, client liaison. Key Accomplishments Adding a PDF and interactive flash product catalogue to the company website. Adding the tab, ‘email address’ to the request form, compiling information into a working client database. Adopting marketing techniques such as mail shots to inform existing customers of our new product lines. Collaboratively working alongside the CEO to find new suppliers and negotiating the terms of contract.
NVQ - Level 3 - Business and Legal Administration Compound course combining: advertising, marketing, law, business studies and administration. Passed with distinction grade.
Passed with distinction grade
GCSE's - A/C x 13