About me

I'm a graduated multilingual professional of Spanish language and literature with a minor in English, and throughout my secondary and higher education, I have been studying and practicing French. I also hold master's degree in Marketing Management with a focus on Social Media. Apart from languages, digital content and emerging trends, I'm also passionate about traveling, fitness/wellness and art.

QuestionsProjectsExperienceTeam

Projects

• The influence of Social Media on Marketing

Work history

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Cabin ManagerAir Serbia
Oct 2013Belgrade, SerbiaFull Time
A leadership role which requires strong people skills and the ability to promote teamwork. As Cabin Manager I take full responsibility for the cabin operation, communication and coordination between all the departments involved in ensuring the safety of everyone onboard and providing high level of service. I lead and motivate a team to be a high performing one in the interest of offering great customer experience. By sharing my knowledge and experience, I promote constant improvement within my team. I take care that company procedures are followed, corporate image is well represented and improved, vision and objectives are understood.
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Customer Services RepresentativeLogistics Service Company “Critical Expedite”
Mar 2013 - Oct 2013Belgrade, SerbiaFull Time
Working in the customer service team on organizing people, resources and time in the best way possible, preventing any problem from growing and handling it, planning, tracking and updating information about shipments, ensuring that safety and security routines are followed, communicating with brokers and dispatchers to ensure high quality transport.

Skills

• Language Spanish
• Literature Review
• Social Meda
• French Language
• Translation
• Marketing
• Fluent English

Education

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Master of ScienceUniversity of Belgrade
Oct 2010 - Jan 2012Belgrade, Serbia
I hold master's degree in Marketing management and Public Relations with a focus on Social Media. Master's degree final project: The influence of social media on marketing.
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Bachelor of Arts (BA) University of Belgrade
Oct 2006 - Jun 2010Belgrade, Serbia
I graduated with a Bachelors degree in Spanish Language and Literature, with a minor in English.