Julie Santos

Creative Consultant

  • LevelSenior
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsArt Director - Creative Director

About me

An innovative thinker with vast experience in Strategy, Branding, Communications and Service Design. I work with global multinationals as well as SMEs, concentrating my efforts in delivering strategic innovation advice and design to businesses in a variety of sectors. My specialist areas are creative direction, digital transformation, user-centric design, relationship building as well as stakeholder and project management. Experience includes: Shell, TATA Motors, Novartis, Barclays, Barclaycard, Prudential, Amazon, Apple, ASOS, AVIVA, BP, British Airways, P&O, Kingfisher, Hilton Hotels, Addison Lee, All Saints, Deloitte, Harrods, John Lewis, NCP, PureGym, Starbucks, Tesco, Argos, Asics, Tottenham Hotspurs Football Club, Selfridges, TFL, WWF.

Locked Pro Plan feature

Skills

  • Art Direction
  • Design
  • Creative Direction
  • Stakeholder Management
  • Photoshop
  • Illustation
  • Content Strategy
  • Print Digital Design
  • Concept Creation Realisation
  • Managment
  • Photograghy
  • Digital Online Design
  • Strategic Development
  • Agency Relationship Management
  • Soft Skills

Companies I’ve worked with

View all
  • The Marketing Store

    The Marketing Store

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    • Marketing & PR
  • S

    Self-employed

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    • B

      Barclaycard

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      • S

        Santos Design Ltd

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        Work history

        Currently

        Creative Consultant

        Santos Design Ltd

        Mar 2015
        • London, United Kingdom
        • Full Time
        • Creative Consultant. Specialising in Strategy Design, Digital transformation, Visual thinking, Experience Design, Design of Consumer Experiences. Digital and Print. I advise businesses and lead projects as well as teams, on creative and strategic digital transformation programmes. Client facing directly managing stakeholder / client relationships, in addition to steering creative teams throughout the overall process. I collaborate with agencies and clientside alike.

        2017

        Strategic Design Lead

        Barclaycard

        Mar 2016 - Nov 2017
        • London, United Kingdom
        • Freelance
        • Visual thinking, graphic facilitation, creative problem solving, Digital transformation, Strategy. B2B + B2C. Featured in the summer edition of The Globe Magazine | 2017: An 8 page article dedicated to Tapestries - my specialism at Barclaycard Business Solutions. Barclaycard Business Solutions | Joint Payment Propositions

        2016

        UX/UI Design Lead

        Barclaycard

        Aug 2015 - Mar 2016
        • London, United Kingdom
        • Freelance
        • Visual thinking, graphic facilitation, creative problem solving, Digital transformation, Strategy. B2B + B2C. Digital and Design Office | Central Operating Office

        2015

        Mar 2015 - Jul 2015
        • London, United Kingdom
        • Freelance
        • Leading experience design projects (digital transformation), management of stakeholder and agency relationships.

        2014

        Senior Digital Creative Manager - VP (equal to Associate Creative Director)

        Barclays Digital (PCB)

        Dec 2012 - Dec 2014
        • London, United Kingdom
        • Full Time
        • Acting at a par with the Creative Director heading-up the design studio, setting the visual direction for how the Barclays brand is represented in online channels. Creative direction, overseeing and implementing projects, collaborating in key strategy meetings, workflow management, assessing and implementing business expectations/demand. Influencing and translating priorities into suitable creative output specific to digital channels, ensuring the business vision is met whilst pushing for growth and innovation. Skilled manager of a team of permanent staff and periodically changing contractors (22 designers in total). Functioning as Creative Lead to the wider business, tasked with developing broad strategic projects with colleagues in Design office (COO) as well as Brand and Marketing. Proven organisational and planning skills with a strong work ethic. Dedicated to showing initiative and genuine enthusiasm for continued improvement on results, as well as motivating my team to progress with a unified focus. Active role in helping launch Pingit, Barclays Mobile Banking and team lead on the whole site overhaul for .co.uk.

        2012

        Digital Creative Manager - AVP (equal to Art Director)

        Barclays Digital (UKRBB)

        Dec 2011 - Dec 2012
        • London, United Kingdom
        • Full Time
        • On-boarded with the aim of building a solid framework from which to grow the core creative team (of three), develop processes and ensure best practice. Promoted within the first year of my role, testament to my solid skillset, consistent strategy focus and effective delivery on Business wants and needs.

        2011

        Oct 2006 - Dec 2011
        • Leeds, United Kingdom
        • Full Time
        • I ran my own graphic design studio focusing on helping SMEs build a strong identity across print, exhibition and digital. This period proved extremely valuable as I mastered all layers of running a business, becoming acutely aware of overarching business considerations - client and business-side alike.

        2006

        Senior Graphic Designer

        i-to-i Online TEFL

        Mar 2005 - Oct 2006
        • Leeds, United Kingdom
        • Freelance
        • Digital, Print and illustration.

        2005

        Creative Consultant

        Self-employed

        Jul 2002 - Mar 2005
        • Barcelona, Spain
        • Freelance
        • Digital, Print, illustration and photography.

        2002

        Senior Graphic Designer

        The Marketing Store

        Mar 2001 - Mar 2002
        • Buenos Aires, Argentina
        • Full Time
        • Digital and Print.

        2001

        Senior Graphic Designer

        Shock! Entertainment

        Jan 2000 - Mar 2001
        • Buenos Aires, Argentina
        • Full Time
        • Digital, Print, TV, Media.

        1999

        Graphic Designer

        Axiom

        Jan 1999 - Dec 1999
        • Sydney, Australia
        • Full Time
        • Print and Digital.

        Education

        2009

        RHS Level 2 Horticulture

        Craven College

        Mar 2008 - Mar 2009
        • Skipton, United Kingdom

        2009

        Certificate with Merit - Garden Art Design

        Leeds Metropolitan University

        Mar 2008 - Mar 2009
        • Leeds, United Kingdom

        1998

        Bachelor in Graphic Design and Media Studies

        University of Canberra

        Jan 1995 - Dec 1998
        • Canberra, Australia
        • Graphic Design with a minor in Media