Since 2006 I have been revolving around cultural word in one of the most culture–oriented cities in Europe — Krakow, Poland. I used to be a co–producer and an actress in a theatrical group for over six years. I had a chance to work in Krakow’s most interesting cultural institutions on different posts: from a ticket agent, through a co–ordinator of artistic events to becoming a senior clerk at a visitor centre. Following this path gave me a deep insight to the world of culture from many points of view, which had crucial impact on fulfilling my obligations thoroughly. My cultural studies with post–graduate degree gave me strong background to do my work with the highest conscientiousness and passion. Personal interest in folk culture led me to taking part in scientific conferences, preparing and leading workshops for children and adults.
Coordinating communication between guide service offices and branches of the Museum. Arranging guide service itinerary and planning group and individual visiting. Controlling tourist movement within the Museums’ branches. Making reservations for visiting the branches of the Museum, workshops and other periodic events. Personal, telephone and e–mail service for national and foreign visitors. Co–operation and assistance for ticket agents. Selling tickets and other products of the Museum. Ensuring the website, information, reservations and ticketing systems are up to date. Calculating attendance of Historical Museum’s visitors. Calculating premium for ticket agents. Controlling guides’ records (checking validity of their certificates). Giving out and updating certificates for guides.
Preparing and leading workshops for children and adults: Everyday Life Mores. Theatre of Legends.
Organising openings and closings of exhibitions. Supervision over current exhibitions. Updating the website. Updating the mailing list and sending the newsletter. Ensuring information on promotional materials are accurate. Supervision over productions of an annual catalogue and promotional products. Promotion.
Ticket sales and reservations. Personal, telephone and e–mail customer service. Confirming and handing over the invitations and reservations. Co–operation with institutions organising events at The Krakow Opera. Audience management.
Bar service. Settling employees schedule. Opening and closing the pub. Controlling supplies levels and ordering. Service during events organised at the Pub. Handling tables reservations.
Organising openings and closings of exhibitions. Supervision over current exhibitions. Updating the website. Supervision over productions of an annual catalogue and promotional products. Promotion.