About me

Experienced Senior Operations Associate with a demonstrated history of working in the technology industry. Skilled in Strategy, Customer Lifecycle Management, Data analysis, and User Research. Strong creative, problem-solving and user-centric mentality.

QuestionsProjectsExperienceTeam

Projects credited in

• 4

  Google ChromeCastAudio #CastYourSound x 3

Work history

Experience Operations Senior AssociateTaskRabbit
Feb 2016London, United KingdomFull Time
-Closely monitoring the health of the marketplace surrounding supply, acquisition, fulfillment and engagement. - Surfacing data insights to inform the strategy to improve the user experience with product features and programs. - Developing and implementing engagement tactics to influence consumer behavior and improve platform utilisation. - Conducting quantitative and qualitative research projects to collect consumer insights. - Conducting market research as part of European expansion efforts. - Leading the rewards and incentives strategy towards retention goals.

Skills

• Analysing Data
• Analysing Performance
• Trend Analysis
• Community Engagement
• Strategic Partnerships
• Market Strategy
• Consumer Lifestyle
• Business Development

Education

Fashion Design Bachelor’s DegreeLeeds Beckett University
Sep 2007 - Jul 2009Leeds, United Kingdom