A goal-oriented communications officer with 4 years of experience in sales and social media management for an education start-up company. I am now looking to take my gained skills and apply them in a larger more global setting
• Coordinated communications across the department and acted as key department contact for other teams including Digital, Web content, Marketing, Growth and Insights, and Fundraising. • Designed communications plans and content for Girlguiding’s activities and partner projects to help promote via newsletter, social media channels and website content to their membership body • Strategized key messages on a range of projects and events to inform and engage the membership body • Created KPIs to measure the effectiveness of each communications strategy. • Created copy for newsletters, blogs, and websites to inform our members and volunteers on the range of Girlguiding activities and partner projects. • Created case studies to go up on the Girlguiding website • Oversaw the planning, content, and creation of the quarterly magazine for November 2019 and March 2020. Working with the creative agency to design the magazine's content and theme. • Informed the entire membership body of planned events, program updates and news on a weekly basis.
For the past 3 and a half years I was running their social media platforms, creating brand awareness and promoting daily their articles and projects, including their political literacy course. As of July 2018 I cam on board full time and took over their entire communications, sale and marketing department. Generating new marketing campaigns, including using our YouTube channel to promote our media literacy work. Using my skills from retail to sell our courses and workshops to schools and businesses who would be interested in sponsoring the course. These sales have been done through phone calls, e-mails and meetings with last quarter me going above my needed target and getting 36 sales overall. creating lasting new relationships with notable organisations, like UBS, Docsociety and UK Youth, and brands, like Misspap, to promote our new corporate packages. Through the communications side I have update our social media platforms, undertaking research to look into the newest trends and recreating them to grow our following. In the past 6 months our follower count across all platforms has raised from 12k to 13k overall. Alongside running these departments I have also undertaken roles in project co-ordination for our Media Minded events last month and am in charge of the interns, interviewing them and overseeing their day to day tasks. I also run diary management for the CEO and other members of staff and am in charge of travel logistics for any travelling that may occur, including hotels, planes and trains.
varied roles including; Working as an office administrator at a reputable wealth management company in different offices around London. Tasks included; handling e-mails and phone calls, diary management, setting up meeting rooms and booking meeting spaces. Handling and delivering the mail and updating databases. I also worked in a call center for a known menswear company, my duties here included sales and up-selling products which required extensive product knowledge. Handling and complaints and refunds from customers. Booking delivery and arranging for repairs. All of these tasks were done over e-mails and phone calls.
I worked various roles including: Supporting NEETs and YOS students at a local homework club in Lewisham, moderating the MA starters facebook groups which included finding engaging content for the users and answering any queries and complaints they may have. I also worked on events, helping set-up the day and show people around as well as worked on the mental health campaign 'be well, do well' which was aimed at tackling exam stress. My tasks included helping set-up, handling students queries, showing around students to the different activities and ensuring that the food and drink stands were replenished.
I completed an MA is Human Rights, Culture and Social Justice. As well as my mandatory modules I also took modules in the following; Political Communications, Online Journalism and Politics of Human Rights. I focused my dissertation on looking at the way that the media and LGBT+ organisations' language framed equal marriage as a human rights or a social rights and if a particular framing showed media support for the campaign.
I have an LLB in International and European Law With additional modules taken in CSR and the law and Gender, Sexuality and the law