QuestionsProjectsExperienceTeam

Work history

G
G
Business travel ConsultantGray Dawes Group
May 2017London, United KingdomFull Time
My position at this company is Business Travel Consultant some of my duties are : • Dealing with high end, high profile VIP fashion clientele • Managing workload from several inboxes • Arraning a variety of travel requirmest including but not limited to: flights, hotels, transfers, internaionald british rail. • Book flights using Galileo Smart Point using a range of Cat, ITX and Negotiated fares • Booking hotels via internal system called hotel hub • Booking rail and transfers via various supplier • Assitisng booking of large events • Arranging group bookings at hotel’s during busy periods • Liasing with a range of clients from store staff to CEO’s • Adhering to a range of different policies for each client • Being main point of contact for certain clients due to the high end nature of the passengers. • Working on a shift basis and home working when required • Work to multiple targets on hotel and flights
A
A
Business travel ConsultantAce Travel
Mar 2016 - May 2017Brentwood, United KingdomFull Time
My position at this company is Business Travel Consultant some of my duties are: • Liaising with customers and building a good working relationship • Managing workload and replying to clients within the SLA • Book flights via Galileo using Cat, ITX & negotiated fares • Book hotels and car hire via Galileo and other suppliers • Adhere to client policies and seek appropriate authorization • Arrange transfers, car parking and lounges for clients • Provide visa information and complete orders for these • Arrange bill backs for hotels • Quote and arrange bespoke/luxury leisure itinerary’s valued on the range of £50,000 • Become the company Bespoke leisure specialist and attend relevant events and build client base • Book UK rail via Evolvi • Book European and worldwide rail via various suppliers • Ensure invoicing is done in a timely manner using BOSS • Work on 3 of the top accounts concurrently • Aid in training new members of staff and help train all staff on new products

Education

A
A
GCSEAlbany School
Sep 2001 - Jul 2006London, United Kingdom
English Literature (Grade: C) English Language (Grade: C) Science Double Award (Grade: C) Maths (Grade: C) Drama (Grade: C)