Work history
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North London Lead ManagerSmart Works Charity
London, United KingdomFull Time
• Lead operational manager for national headquarters of Smart Works.
• Managing relationships with key referrers, maintaining a growing outreach, while maintaining the best practice in delivering the service.
• Assisting with Network evenings, logistical
• Responsible for handling volunteer rota for over 100 volunteers, and organising training and recruitment and DBS checking, and ensuring quality of service delivered.
• Managing accounts using VT, working closely with Treasurer ensuring financial processes strictly adhered to and all expenditure logged and authorised.
• Worked closely on implementing new CRM database system and sharing nationwide with licensees.
• Responsible for planning, budgeting and delivering Designer Sale, including venue hire, volunteer management, ticket sales, and suppliers.
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Operations ManagerSmart Works Charity
- London, United KingdomFull Time
• Responsible for events management, including Smart Works Designer Sale, our largest fundraiser bringing in £60k
• Volunteer recruitment and training process, ensuring quality of service
• Point of contact for all volunteers and clients
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Skills
- Event Organisation
- Communication
- Volunteer Coordinator
- Event Logistics
- Office Management
- Accounts Administration
- Administrator
- Organisation
- Efficient
- Energetic
Education
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Bachelor of Arts (BA) Sociology & Social PolicyUniversity of Brighton
- Brighton, United Kingdom
The study of contemporary society and trends, and the policies that have defined and shaped them.
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12 GCSE A-CThe Grey Coat Hospital CE School
- London, United Kingdom
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