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Kirsty Downes

Hut Bistro Worker - Crystal Hut

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  • Events
  • Marketing PR
  • Conference
  • Corporate
  • Party Planning
  • Social Event
  • Email Marketing
  • Events PR
  • Marketing Strategy
  • Social Media Marketing
  • Coordination
  • Event Execution
  • Event Organisation
  • Event Planning
  • Communications

Work history


Hut Bistro Worker Crystal Hut

Whistler Blackcomb

Dec 2015
  • Working in fast paced environment and thriving under pressure Providing positive customer service to make customer experiences memorable Food preparation and cooking Following cash handling procedures whilst operating cash till Up selling products to increase sales revenue Working part of a small team to maintain food service efficiently Following Health and Safety guidelines at all times to maintain safe environment for customers and colleagues Arranging table plans for Fondue events


Events Assistant Superyacht Design Week

Superyacht Events

May 2015 - May 2015
  • Dealing with all guest enquiries Registering guests and processing new registrations Greeting VIP guests Responsible for accurately recording guest attendance Performing microphone duty during keynote sessions Admitting guests to workshops and the VIP lounge Safely removing and storing freight Radio communication ensuring smooth running of the event Answering queries relating to the event programme and event locations Preparing merchandise and event areas on set-up day


Families & Communities Admin Officer

West Suffolk Councils

Nov 2013 - Nov 2015
  • Providing administrative support to the Families and Communities team Assisting in the organisation and delivery of community and youth events Assist in the marketing of events using social media, website and print Taking the role of deputy event manager at events organised by the team Monitoring cash flow and managing budgets for the teams events Deliver customer service when communicating via telephone, email and in person Arranging meeting with stakeholders and working with outside organisations planning and delivering events Maintaining professional relationships with suppliers, outside organisations and with members of the council at all levels Ability to work in a team as well as individually Assist with the coordination of volunteers and casual staff



Event Management

University Campus Suffolk

Aug 2014 - May 2015
  • Marketing Communications, Contemporary Issues of Event Management, Corporate, Outdoor, Special Events Management, Leadership and Management and Dissertation


Hospitality and Event Management

University Campus Suffolk

Aug 2011 - Apr 2014
  • Principles of Event Management, Functions of Event Management, Principles of Marketing, Personal and Professional Development, Work Based Learning, Food and Beverage Management, Organisational and Management Behaviours, Principles and Functions of Management


NVQ Level 3 Apprenticeship Business and Administration

West Suffolk College

Jan 2011 - Jul 2011