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Working in fast paced environment and thriving under pressure Providing positive customer service to make customer experiences memorable Food preparation and cooking Following cash handling procedures whilst operating cash till Up selling products to increase sales revenue Working part of a small team to maintain food service efficiently Following Health and Safety guidelines at all times to maintain safe environment for customers and colleagues Arranging table plans for Fondue events
Dealing with all guest enquiries Registering guests and processing new registrations Greeting VIP guests Responsible for accurately recording guest attendance Performing microphone duty during keynote sessions Admitting guests to workshops and the VIP lounge Safely removing and storing freight Radio communication ensuring smooth running of the event Answering queries relating to the event programme and event locations Preparing merchandise and event areas on set-up day
Providing administrative support to the Families and Communities team Assisting in the organisation and delivery of community and youth events Assist in the marketing of events using social media, website and print Taking the role of deputy event manager at events organised by the team Monitoring cash flow and managing budgets for the teams events Deliver customer service when communicating via telephone, email and in person Arranging meeting with stakeholders and working with outside organisations planning and delivering events Maintaining professional relationships with suppliers, outside organisations and with members of the council at all levels Ability to work in a team as well as individually Assist with the coordination of volunteers and casual staff
Marketing Communications, Contemporary Issues of Event Management, Corporate, Outdoor, Special Events Management, Leadership and Management and Dissertation
Principles of Event Management, Functions of Event Management, Principles of Marketing, Personal and Professional Development, Work Based Learning, Food and Beverage Management, Organisational and Management Behaviours, Principles and Functions of Management