I am the FoundHer of a tech start-up. Which is pending B-Corp Status (Benefit Corporation) I occasionally do freelance consultancy work for other start-ups vis fee or equity.Locked Pro Plan feature
• Using sales, business development, marketing techniques and networking in order to attract business from companies; • Receiving and reviewing applications, managing interviews, creating a shortlist of candidates for the client’s • Requesting references, and checking the suitability of applicants before submitting their details to the client • Processing applications for DBS system and ensure all documentation is accurate and correct • Briefing the candidate about the responsibilities, salary and benefits of the job in question • Organising interviews for candidates as requested by the clients • Reviewing recruitment policies to ensure effectiveness
March 2015 – October 2015 Re-creation Events Manager • Organising workshops and privates events • Creating training manual and instructions for workshops and templates for workshops • Hosting one to one and group craft workshops with adults and children including t-shirt design, candle, soap, pottery and jewellery making • Responsible for the creation and re-development of visual and content for the website working alongside external contractors • Maintained and updated the CRM database • Developed partnerships with platforms such as eventbrite and local media platforms, to promote the services and workshops • Work alongside brands to increase brand awareness • Attended and prepared for external fairs for community and corporate events • Built and managed relationships via social media platforms – Successfully secured a feature of the owner in The Guardian
Sales/ Customer Service • Ensuring all customer service standards are consistent across locations • Dealing with customer service compliments, in-store, over the phone and via social media channels • Working alongside management team tor create new products to drive new business to the stores • Selling on the shop floor • Analyzing and interpreting data Marketing & Events • Collaborating with brands and press to increase brand exposure • Working alongside social media team to drive traffic to in store events • Working alongside brands are compliment the Dark Sugars ethos to create partnership events such as HYPE network, NUBIAN Skin, Charities • Overseeing and sourcing artists to exhibit in the space Human Resources • Working alongside agencies to allocate staff as an required. Ensure temporary staff are on boarded • Ensure all new direct hires complete adequate paper work • Responsible for sourcing and selection of new hires, working alongside management to train and manage new hires for both the shop floor and choctail bar • Working alongside agencies to source staff for • Responsible for sourcing training and ensure adequate staff receive the required training Commercial Letting: • Overseeing seeing three commercial properties and reporting directly to the owner • Sourcing and viewing pop up locations for the brand • Managing, overseeing, and sourcing the tenants for a commercial pop up location, due to the success of the • Drafting and writing proposals for letting agents • Sourcing and working alongside contractors to complete and maintain the maintenance of commercial properties • Ensuring locations meet brand requirements such as adequate footfall and locations Operations: • Key achievement: Achieved 4* Star rating in business food hygiene for • Work alongside management how each location could change in order to maximize profits and reduce loss at the store level. • Ensure all staff adhere to quality standards in regards presentation and uniform • Ensure point of sales terminals are updated liaising with Worldpay to resolve any issues with point of sale terminals • Responsible for sourcing and implementing new till system • Resolving urgent issues faced by the store (maintenance, operations, staffing…)- • Working alongside wholesalers and suppliers to ensure stock levels are maintained • Updating and maintaining stock price points on terminal • Ensure company meets health and safety legislation – liaising with contracts to ensure maintenance is carried out Ecommerce and Social Media • Responsible researching and selecting couriers for local and international • Ensuring logistics are maintained for local, national and international delivery dealing with various courier systems • Responsible for uploading, updating and editing content on Shopify platform using basic HTML • Working alongside social media team to drive traffic to in store events via twitter, Instagram and Facebook • Uploading event to brand and external social media platforms
The Secret Power of Brands I learnt directly from practitioners at companies like Virgin and Google and watched brand experts in action. I gained a rich mixture of great theory and practical tools.
INTRODUCTION TO DATA SCIENCE WITH GOOGLE ANALYTICS: BRIDGING BUSINESS AND TECHNICAL EXPERTS: The first step in data science it shows how Google Analytics can be used to collect and display data on the characteristics of visitors to websites.
This course described what UX is and the impact it can have on a business. It explored the foundations of UX design and the design process: design, develop and release. Information architecture was explained in addition to the different UX techniques you can use to test and develop your designs so that they’re ready to release to the market.
Innovation Management How to lead innovation initiatives in both large and established organisations, as well as in new and growing ventures.