About me
I am highly motivated with a positive can-do attitude. I listen to people with interest and find myself offering a consultative and solutions approach which I find works in my favour. I have held down various roles within the hospitality sector and again enjoy delivering the best customer/client service. I can work effectively individually, using my own initiative and within a team. I thrive under pressure and enjoy new challenges.
Work history
T
T
InternThe Stanley Hotel
United StatesInternship
During my internship I have worked under three departments within the hotel; these are: Banquets, Tours & Special Events, and Sales & Marketing. While working here I have gained many new skills along with improving upon my skills. I have done this by undertaking many tasks within departments such as:
Banquets
Vendor Communication
Cost Controls
Scheduling & Daily assignments for staff
Room Breakdowns
Reporting
Use of spreadsheets, confirmations, bookings and distributing information
Tours & Special Events
Promotional Decision Making
Planning large scale events
Methods of strategic marketing
Advertising
Planned a variety of internal small and large scale events at the hotel such as concerts, festivals, and holiday celebrations
Sales & Marketing
Contract coordination
Processing deposits
Interdepartmental organization by training with accounting to coordinate billing
Fielding inquiries from potential clients & client outreach
Skills
- Communication
- Multi-tasking
- Customer Service
- Project Management
- Computer
- Planning
Education
S
S
International Event ManagementSheffield Hallam University
Sheffield, United Kingdom
While studying here I have achieved certifications such as: GMetrix: Excel Specialist Certificate in 2017, APLH Personal License in 2018 and A-Level French (Year 1 - 2017/18).