About me

I am highly motivated with a positive can-do attitude. I listen to people with interest and find myself offering a consultative and solutions approach which I find works in my favour. I have held down various roles within the hospitality sector and again enjoy delivering the best customer/client service. I can work effectively individually, using my own initiative and within a team. I thrive under pressure and enjoy new challenges.

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Work history

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InternThe Stanley Hotel
Jun 2017United StatesInternship
During my internship I have worked under three departments within the hotel; these are: Banquets, Tours & Special Events, and Sales & Marketing. While working here I have gained many new skills along with improving upon my skills. I have done this by undertaking many tasks within departments such as: Banquets Vendor Communication Cost Controls Scheduling & Daily assignments for staff Room Breakdowns Reporting Use of spreadsheets, confirmations, bookings and distributing information Tours & Special Events Promotional Decision Making Planning large scale events Methods of strategic marketing Advertising Planned a variety of internal small and large scale events at the hotel such as concerts, festivals, and holiday celebrations Sales & Marketing Contract coordination Processing deposits Interdepartmental organization by training with accounting to coordinate billing Fielding inquiries from potential clients & client outreach

Skills

• Communication
• Multi-tasking
• Customer Service
• Project Management
• Computer
• Planning

Education

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International Event ManagementSheffield Hallam University
Sep 2017Sheffield, United Kingdom
While studying here I have achieved certifications such as: GMetrix: Excel Specialist Certificate in 2017, APLH Personal License in 2018 and A-Level French (Year 1 - 2017/18).