About me
I have experience in managing Social Media platforms with a collective reach of over 100,000 people. I am able to communicate well with external stakeholders in order to promote products and competitions across a range of online platforms. I offer exceptional Customer Service, I have strong copy-writing skills, with the ability to create engaging, relevant content for Social Media, promotional emails, competitions, and websites. I am able to adapt my writing style whilst maintaining focus on a specific target demographic. I have strong CMS and database skills, as well as a great deal of experience in representing charities and companies at popular events. Always maintain a high standard of brand advocacy.
Work history
Social Media & Marketing Co-ordinator
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*Updating all social media channels with relevant and engaging content
*Creative and proactive engagement with consumers to drive conversations and relationships as the voice of the brand
*Increasing brand advocacy, customer engagement, sales and traffic
*Management of the social media content calendar
*Content creation including creating and briefing assets and working with wider teams, advertising agencies and PR agencies to develop content
*Producing weekly social media activity reports to then assist in optimisation of campaign performance
*Customer Service
*Creating and editing content to ensure optimum organic reach
*Copywriting
*Liaising with research team to push surveys through Social including arranging promotional material
*Training new employees on internal CMS, company database and servers
*CMS, Ensuring all website content was accurate including landing pages, competition pages, Home Page etc
*Liaising with Student's Union's across the U.K to push Local Discounts Scheme
*Occasional events work
Skills
- Digital Media
- Marketing PR
- Customer Service
- Social Media Community Management and Content Curation
- Social Media Content Management
- Content SEO Social
- Content Copywriting Digital Blogging Creative
- Content Copywriting
- Copy Proofing
- Web Editing
Education
Film-making
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