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upporting the realisation of Chisenhale Gallery’s commission by Maria Eichhorn entitled 5 weeks, 25 days, 175 hours from 23 April – 29 May 2016. For the duration of the commission Chisenhale Gallery’s staff will not be working and the gallery and office will be closed. As Interim Operations Manager I am responsible for ensuring the safety and security of Chisenhale Gallery’s premises and ensuring the stability of the organisation during this time. Tasks include submitting time-sensitive funding applications, responding to funders if outcomes are received and liaising with key stakeholders on urgent matters – including Arts Council England, Chisenhale Art Place Trust, artists, patrons and funders.
Supporting the Director and Curator on various applications to support programme activity and organisational development.
Responsible for strategic and operational financial management (including business planning and management accounts), performance management, operations and HR. Management of grant applications for core funding and providing organisational stability through a process of growth and change.
Responsible for the day-to-day office and building management, staff and recruitment, monitoring the gallery’s finances, devising operational and exhibitions budgets in collaboration with the Director, and actively contributing to the strategic development of the organisation. Delivering funding applications and reports, managing earned income streams and capital development, managing key high-level relationships including the Board of Trustees and the Landlord. Working closely with the Director, deputising where required, and with the Board of Trustees whilst acting as the Company Secretary. Line-management of the Operations & Development Assistant, freelance Bookkeeper, Front of House staff and Trainees, and supports the Director with day-to-day management of the Exhibitions & Events Organiser, Offsite & Education Organiser, and Development Manager.
Acting as Deputy to the Director providing leadership, strategic support and operational effectiveness to ensure that the foundation runs smoothly supporting its mission and purpose. Controlling and managing the accounts of the Foundation, supervising the accounting function ensuring the preparation of quarterly management accounts and liaising with the Banks where Parasol unit holds its various accounts, optimising those arrangements for the good of the Foundation. Responsible for setting and managing overall budget of £1.5m across the foundation, ensuring that all contractors and suppliers deliver best value for money and that income targets are met. Establishing good relationships with Board members, ensuring that they are well supported in their role as Trustees and have confidence in the smooth running of the Foundation. Ensuring that the organisation complies with its statutory and regulatory requirements to meet the standards of good governance. Writing and implementation of 2014-17 funding strategy, overseeing all funding applications and being the ultimate accountable officer for grants and donations received. Overall responsibility for the operational management of the foundation and building including writing and implementation of all human resources and building policies and procedures (including health & safety, fire, building maintenance, recruitment, environmental etc.) Line management of the Gallery Manager, Press & Marketing Coordinator and senior line management responsibility for all interns and invigilators whilst deputising for the Director, supervising the Exhibitions Assistant and Education Programmers. Responsible for the production of board papers including collating staff and Director reports, planning agenda's, preparing financial updates for all board meetings, scheduling and recording all meetings and strategic planning sessions and presenting information clearly to trustees, partners and key funders.
Assist in the strategic development of Open Eye Gallery Development and management of key stakeholder relationships -Lead responsibility for operational development and management, ensuring the smooth running of all aspects of the organisation, including: • Front of House • Income generation (including sales and donations) • Human resources (including volunteer scheme) • Building • Finance • Health and safety • Compliance and risk management
Management of all aspects of the gallery including front of house, of?ce, ?nance (including book keeping), HR, volunteer recruitment development and management, ICT and telecoms and all income generation (gallery shop, online shop and corporate events). Launch of new Open Eye Gallery shop and online shop, including all buying, merchandising and process management. Completed the move and launch project of the new Open Eye Gallery which included developing all aspects of the retail offer, building relationships with suppliers and training all staff. Writing and implementing new procedures from Heath and Safety to cash handling and a new volunteer scheme policy to ensure a smooth running and high quality visitor experience.
Responsible for all Information Assistants, Building Contractors, Cleaners, Volunteer and Security Staff. Worked closely with the General Manager to ensure the smooth and ef?cient running of the visitor operations and maintaining the highest standards of customer care. Sole management of box of?ce (including product and book sales), volunteers and event coordination.