About me

I am currently in my final year of University at Leeds Beckett studying Sports Business Management (BA) with my current grade being a first and predicted to achieve this at my final degree. Sport has always been a huge passion of mine and I believe this industry is where I can thrive and be successful. I'm a strong leader who has huge drive and determination in achieving my personal and professional goals. I have played hockey to a high standard and have been captain of my school teams and Leeds club team. My involvement in sport has led me to become an excellent team player alongside nurturing my leadership skills. I enjoy coaching others and leading the team from the front to achieve the best performance and results. Outside of education I have held multiple jobs within the hospitality sector which have allowed me to acquire and develop exceptional customer service skills. These roles have tested my organisational skills and my ability to work under pressure to deliver both service and financial results. I'm enthusiastic to learn new skills and take myself out of my comfort zone to increase my skills and knowledge and to be successful.

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Work history

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Duty ManagerClarence Court Hotel
May 2018Cheltenham, United KingdomPart Time
Regency boutique hotel within the cotswold hosting 22 keys, a signature restaurant and bar. Key responsibilities and achievements are: - Responsible for all aspects of the hotel in the mangers absence, leading the team from the front and ensuring excellent customer service and achievement of daily sales targets. - Achieving #1 ‘Hotel in Cheltenham’ on Trip advisor 2018. - Leading in the training and on boarding of all new employees. - Assisting in managing stock takes and controls to achieve 28% cost of sales.
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Marketing AssistantWeetwood Hall Sports Centre
Oct 2018 - Feb 2019Leeds, United KingdomInternship
I undertook work experience allowing me to develop my skills within different areas such as: - Website designs and updates - Social Media Marketing - Engaging within project meetings with business partners. - Creating packages for corporate companies.

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Skills

• Customer Experience
• Customer Service
• Verbal Communication
• Communication
• Teamworking
• Negotiation
• Problem Solving
• Building Relationships
• Leadership
• Team Management
• Microsoft Excel
• Microsoft Office
• Microsoft Powerpoint
• Brand Awareness

Education

Sports Business ManagementLeeds Beckett University
Sep 2017 - Jun 2020Cheltenham, United Kingdom
This included modules: - Marketing - Branding - Globalisation - Finance - Business Analytics - Economics - Strategic Management - Managing People