Looking for collaborations in Fashion industry either as a model or if I could add some value as a Digital Marketer and improve myself in this field.Locked Pro Plan feature
Being the first point of contact for customers and clients, and providing them with the highest service standards to ensure the company has a good reputation and good feedback is received. • Take ownership for queries from first contact to resolution; • Interact directly with potential, new and existing clients; • Development, maintenance and retention of customer relationships; • Inform customers of all the latest products and changes; • Accurately update administrative records; • Promote products and services; • Resolve face to face, telephone and email queries quickly and to completion; • Monitor until completion outstanding orders and enquiries; • Prepare various documentation for customer and management to review; • Log information onto computer systems; • Keep an eye to make sure there is always enough stationary; • Carry out stock replenishment; • Meet and greet customers in a friendly and timely manner; • Print invoices, sales order acknowledgments and order status sheets; • Escalate complex issues and complaints; • Consistently adhere to business procedures guidelines; • Maintain a organise and clean work area; • Take part in service review meetings and come up with ideas on how to improve customer service.
International Student Conference ‘Business Actuals for Young Specialists’. The report ‘Increasing Brand Awareness through Marketing Communication Tools’ was read.