I am a hardworking and highly-driven creative marketing assistant with an analytical mind. I'm a confident and determined Marketing Assistant who has some experience in a wide range of activities across digital channels. As I'm currently working in Marketing Agency and we have a wide range of customers, I have understood that the sector that excites me the most to do marketing for is a Fashion sector.
Junior Marketing AsistantFluid Studios & Big Reach Marketing
Baldock, UKFull Time
• Assistance in creating promotional materials, including blogs, marketing copy, newsletters, etc. • Developing campaigns for social media and other online platforms, guided by the company's strategic goals. • Maintain social media accounts for brands, products, or services. • Maintaining excellent client relationships through superior customer service skills. • Looking after customers' websites in order to update it (images, text, etc). • Analysing customers' websites and researching keywords in order to increase website SEO. • Creating monthly or quarterly reports to the customers.
Customer Service SpecialistRaben Group
- LithuaniaFull Time
Being the first point of contact for customers and clients, and providing them with the highest service standards to ensure the company has a good reputation and good feedback is received. • Take ownership for queries from first contact to resolution; • Interact directly with potential, new and existing clients; • Development, maintenance and retention of customer relationships; • Inform customers of all the latest products and changes; • Accurately update administrative records; • Promote products and services; • Resolve face to face, telephone and email queries quickly and to completion; • Monitor until completion outstanding orders and enquiries; • Prepare various documentation for customer and management to review; • Log information onto computer systems; • Keep an eye to make sure there is always enough stationary; • Carry out stock replenishment; • Meet and greet customers in a friendly and timely manner; • Print invoices, sales order acknowledgments and order status sheets; • Escalate complex issues and complaints; • Consistently adhere to business procedures guidelines; • Maintain a organise and clean work area; • Take part in service review meetings and come up with ideas on how to improve customer service.
- Digital Marketing
- Social Media Marketing
- Custome Service
- Client Communication
- Microsoft Office
- Adobe Photoshop
- Fashion Advertising
‘Business Actuals for Young Specialists’.Kaunas CollegeInternational Student Conference ‘Business Actuals for Young Specialists’. The report ‘Increasing Brand Awareness through Marketing Communication Tools’ was read.