Lauryna Mikelkeviciute

Asset Administrator

Level
Mid Level
Location
Slough, United Kingdom
Availability
Locked Pro Plan feature
Professions
-

Projects

  • Asset Administrator

About me

Looking for collaborations in Fashion industry either as a model or if I could add some value as a Digital Marketer and improve myself in this field.

Locked Pro Plan feature

Skills

  • Marketing
  • Digital Marketing
  • Social Media Marketing
  • Custome Service
  • Communication
  • Client Communication
  • Microsoft Office
  • Adobe Photoshop
  • Fashion Advertising
  • Fashion

Companies I’ve worked with

  • R

    Raben Group

    Work history

    2018

    Customer Service Specialist

    Raben Group

    Dec 2016 - Apr 2018
    • Lithuania
    • Full Time
    • Being the first point of contact for customers and clients, and providing them with the highest service standards to ensure the company has a good reputation and good feedback is received. • Take ownership for queries from first contact to resolution; • Interact directly with potential, new and existing clients; • Development, maintenance and retention of customer relationships; • Inform customers of all the latest products and changes; • Accurately update administrative records; • Promote products and services; • Resolve face to face, telephone and email queries quickly and to completion; • Monitor until completion outstanding orders and enquiries; • Prepare various documentation for customer and management to review; • Log information onto computer systems; • Keep an eye to make sure there is always enough stationary; • Carry out stock replenishment; • Meet and greet customers in a friendly and timely manner; • Print invoices, sales order acknowledgments and order status sheets; • Escalate complex issues and complaints; • Consistently adhere to business procedures guidelines; • Maintain a organise and clean work area; • Take part in service review meetings and come up with ideas on how to improve customer service.

    Education

    2016

    Bachelor's degree, Marketing and Sales Management

    Kaunas College

    Sep 2013 - Jun 2016
    • Lithuania

    Awards

    2016

    ‘Business Actuals for Young Specialists’.

    Kaunas College

    • International Student Conference ‘Business Actuals for Young Specialists’. The report ‘Increasing Brand Awareness through Marketing Communication Tools’ was read.