Lily Phung

Temp Receptionist

FollowUnfollow

Join our Pro Plan to message Lily

You can only message people who are following you. If you’d like to message this person, simply join our Recruiter Pro Plan.

  • LocationUnited Kingdom

Skills

 

  • Events
  • Problem Solving
  • Project Management
  • Excel
  • Office
  • Word

Work history

Currently

Temp Receptionist

Morgan Spencer

Dec 2015
  • - Providing customer service on a professional level – both on the phone & in person - Hospitality - Administration work

2015

Head of Technology & Operations

Cityswish

Mar 2015 - Nov 2015
  • - Leading the weekly sprints with the Developers oMaintenance/improvements of the websites - Obtaining data to develop & improve the operation system and app - Online operations system & the whole operations process - Testing on the developed Ops System & app - Communication with clients and therapists

2015

Project Manager & Web Developer

Iglu.com

Apr 2012 - Mar 2015
  • - Managing the delivery of projects within an Agile environment (daily scrums & sprints) - Understanding the business case and assisted in creating a functional specification for developers to use - Fostering and managing relationships with in-house developers and key Stakeholders - Managing change to ensure overall impact to project was minimal. - Managing the Product backlog and Sprint contents

2012

Business Analyst & Analyst Programmer

Enett International

May 2008 - Mar 2012
  • - Analysing clients’ business to implement our product into their business - Interstate and overseas travel for training sessions and meetings about the product - Client account management - Fault detection and analysis - Direct and indirect customer service – 1st & 2nd level customer support - Software development/UI development including bug fixes - Production support including database updates and stored procedure modifications - File handling processes for Amadeus, Sabre & Galileo - Technical support to the clients and support team - Specialised reporting services for internal staff

Education

2016

Event Management

King’s College London

Feb 2016 - Mar 2016

    2004

    Computer Science

    Victoria University of Technology

    Feb 2002 - Dec 2004