I graduated with a 1st Class degree from the University of Nottingham and am a multi-lingual Sales Team Leader for one of the UK’s fastest growing tech companies. I spearheaded my company‘s market expansion into the German-speaking region with a track record of delivering excellent client service through Project Management. I thrive in fast-paced and collaborative environments and am passionate about all things digital, from art to enriching businesses and society with technology.Locked Pro Plan feature
I managed 4 Account Executives between the UK and Germany, whilst driving the entire sales life-cycle of my own accounts. Leading 5 projects at any one time, I delivered the initial pitch and ran pilots with prospective customers, onboarded clients and managed existing ones. In generating new business and maintaining strong client relationships to secure renewals and up-sells, I grew the DACH customer portfolio by 60% within 1.5 years.
Applied Design Thinking and Design Sprints methodologies for a Beta Bank to future-proof against disruptive challenger brands. Alongside 5 peers, our working Innovation Lab collaborated with a Digital Design Agency to create new products, services or experiences, focusing on the customer‘s perspective versus a business-only view.
• Provided excellent customer service in person and via telephone. • Built loyal client base of regulars.
• Consistently improved Key Performance Indicators (KPIs) to meet daily sales targets. • Upselling and cross-selling luxury clothing products, achieved one of the highest sales averages amongst Tommy Hilfiger stores in London.