Louis Koorland
Available

Louis Koorland

Customer Relations AssistantLondon, United Kingdom
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Pip Jamieson
Louis Koorland
Available

Louis Koorland

Customer Relations AssistantLondon, United Kingdom
About me
Knowledgeable business graduate with a demonstrated history of working under pressure, both in studies and in the workplace. Skilled in Human Resource practices, high end customer service, retail, communication and Time Management. Strong support professional with a first in Bachelor of Arts - BA focused in Business Management with Human Resources from Middlesex University London.
Work history
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    Customer Relations AssistantThe Argyll Club
    London, United KingdomFull Time
    High end customer service, business concierge, telephone patching, events planning, reception, mail sorting, invoicing, office management, ordering supplies, organising couriers & catering, producing excel spreadsheets, meeting room preparation, cross-business communication, confident office equipment troubleshooting, lounge hosting, “Covid-19 Secure” hygiene standards.
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    Coffee SpecialistNespresso
     - Knightsbridge, London, UKPart Time
    Retail customer interaction, coffee machine sales, coffee class teaching, window/shop display management, coffee & machine stock management.
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Skills
  • Sales
  • Marketing
  • Presenting
  • Communication
  • Time Management
  • Visual Merchandising
  • HR
  • HR Administration
  • Social Inclusion
  • Office Management
Education
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    Bachelor of Arts (BA) Middlesex University of London
     - London, United Kingdom
    First Class Honours in Business Management with Human Resources.
Awards
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    Team of The YearThe Argyll Club
    One of six team members in the best all round team of 2019 throughout The Argyll Club portfolio. Measured through client retention, customer satisfaction and revenue.
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    Certificate of Recognition for 100% work standardMiddlesex University of London
    Accredited by Dr. Doirean Wilson - Diversity Lead at Middles University London.