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Louise Ferrari


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  • Advertising
  • Marketing PR
  • Excel
  • Office
  • Powerpoint
  • Word

Work history




Jul 2015
  • - Host: welcome customers with cheery smiles and genuine interest. Show them to the best seats in the restaurant - right next to any of our tables - Front of house: It serves food and offers an atencionso customer service. - Cashier: Taking an order and exchanging money.



Mercure Hotel

Feb 2014 - Jun 2015
  • - Plan and organize special events: including parties, wedding receptions, product launches, banquets, meetings, conferences and conventions. - Responsible to talk to clients about events and offer suggestions to ensure that their requests can be met - Negotiate the type and costs of services to be provided, in line with a budget organize the venue and ensure that it is appropriately set up, with regard to seating and décor consult with management to ensure adequate staff members are rostered for duty, and with catering staff to plan the menu consult with service providers such as entertainers and transport companies coordinate staff to ensure the programme of events occurs on time (for example, speeches and the serving of food and refreshments) - Supervize the work by contractors and report on variations to work orders and find solutions to any problems that arise concerning services or programmes provided. Advise senior management on matters requering their attention and implement their decisions follow up with clients to arrange payment and, after the event, to evaluate the service provided collect and analyse data on projects undertaken


Marketing & Social Media

Sapore Speciale Restaurante

Mar 2012 - Apr 2013
  • - Implemention of marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations; updating calendars. Prepares marketing reports by collecting, analyzing, and summarizing sales date. - Keeps promotional materials ready by coordinating requirements with graphics department; stock inventorying; placing orders; verifying receipt. Monitors budgets by comparing and analyzing current results with plans and forecasts.



Advertising and Publishing

Universidade do Vale do Itaja

Feb 2006 - Mar 2012
  • Communication