Work history
Innovation Consultant
London, United KingdomFull Time
Working at one of the UK’s leading cancer care charities within their Innovation and Strategic Partnerships team I'm helping integrate and implement the design process. This involves breaking down and re-designing the design process in a way that is understandable to non-designers yet still demonstrates the value this will ultimately bring to people affected by cancer.
Service Design Intern
- Glasgow, United KingdomInternship
Working within the public sector as the Service Design Intern in the Service Design & Innovation directorate meant I was immersed in the full design process: from customer research and workshop facilitating, to prototyping, testing, and bringing ideas into reality. I was privileged to work with team members within my directorate and from other departments, as well as engaging with external partners and stakeholders.
The projects I worked on ranged from insight gathering and prototyping for new and existing online tools, workshop facilitating and wire-framing for a large overhaul of an existing website, and creating personas and being part of the strategic development for their future services.
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Skills
- Service Design
- Creative Thinking
- User Experience
- Research
- Product Design
- Adobe
- Interaction Design
- Branding
- Presentations
- Illustration
Education
Master of European Design
Glasgow, United Kingdom
An integrated Masters based in product and service design which led me through Glasgow, Milan and Paris.
Awards
GSA Prize for Sustainability
My Masters thesis project was awarded third place in the GSA prize for sustainability.