A thoughtful and curious creative interested in experiences, research and objects.Locked Pro Plan feature
Working at one of the UK’s leading cancer care charities within their Innovation and Strategic Partnerships team I'm helping integrate and implement the design process. This involves breaking down and re-designing the design process in a way that is understandable to non-designers yet still demonstrates the value this will ultimately bring to people affected by cancer.
Working within the public sector as the Service Design Intern in the Service Design & Innovation directorate meant I was immersed in the full design process: from customer research and workshop facilitating, to prototyping, testing, and bringing ideas into reality. I was privileged to work with team members within my directorate and from other departments, as well as engaging with external partners and stakeholders. The projects I worked on ranged from insight gathering and prototyping for new and existing online tools, workshop facilitating and wire-framing for a large overhaul of an existing website, and creating personas and being part of the strategic development for their future services.
I had the privilege to be invited to be part of the Plan team for an extremely busy three months, where I helped them across a wide range of areas and projects which followed them from a packed summer. As an intern here my responsibilities included capturing the key information which resulted from qualitative customer interviews, visualising insights, and creating workshop tools while being immersed in the studio environment.
An integrated Masters based in product and service design which led me through Glasgow, Milan and Paris.
My Masters thesis project was awarded third place in the GSA prize for sustainability.