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Lucy Swann

Copywriter/Social Media Marketing/Digital Marketing

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  • LevelMid Level
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsContent Marketing Executive - Social Media Executive - Blog Writer


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About me

I am a career driven individual who thrives in an environment where I can learn, create and collaborate, and where my ideas can be heard. I have found the start-up environment to be rewarding, inspiring, exciting and motivating. I'm proficient on Mac and PC, have advanced knowledge of Microsoft Office Suite, Google +, collaboration software (Trello, Slack) some content management systems, MailChimp, WordPress and I am currently developing my Photoshop knowledge. Specialities include copywriting, social media marketing, content creation, creative thinking, collaboration, self-organisation and management and self-direct learning.


  • Marketing; Email Marketing
  • Communication
  • Teamwork
  • Collaboration
  • Social Media Marketing
  • Content Marketing
  • Blog Writing
  • Website Copywriting
  • Acquisition Copywriting
  • Research and Analysis

Work history


Online Marketing Executive


Apr 2016 - Dec 2016
  • London, UK
  • Full Time
  • Working in a company in it’s early startup stages was both challenging and rewarding. Day-to-day life at SayFriends involved working in a small team, being one of a 2-person marketing team, using initiative, self-organisation and management, and self-directed learning. Tasks included: ● Writing and publishing blogs ● Proofreading and editing ● Social media management and content creation ● Collaborative innovation ● Email marketing ● Market Research ● Organising and facilitating meetings ● Finding and attending external events, networking and meeting industry professionals I was also involved in: ● Liaising and collaborating with external development team to create the company website - using WordPress and visual editor. ● Guided the redesign of app, platform and website ● Writing website assets ● Writing policies and guidelines ● Creating the company Mission statements ● Strategy planning and execution ● Marketing workshop


Customer Service Account Manager

Close Brothers

Feb 2016 - Apr 2016
  • London, United Kingdom
  • Full Time
  • This was a temporary position where I: ● Ensured that a company delivers the highest standards of service to customers ● Dealt with customer enquiries and complaints ● Organised customer correspondence ● Worked with internal databases and software ● Developed telecommunications skills


Traffic Manager


Jun 2015 - Nov 2015
  • London, United Kingdom
  • Full Time
  • ● Working closely with all departments of the business ● Allocating all creative briefs based on relevant skills and experience ● Creating and maintaining a workflow structure across all departments: account management, creative, digital and artwork ● Compiling and updating studio schedules daily and ensuring all work is delivered on time ● Keeping all departments informed about project statuses, flagging any potential issues early on ● Booking freelancers when required ● Liaising with all the creative, studio and client services teams on a daily basis


Brand Ambassador

Tribe Marketing

Mar 2014 - Jan 2016
  • Freelance
  • Here, I was part of the promotional teams for campaigns for brands such as Triumph, Coca-Cola and Papa John’s. I also conducted some consumer research for Aldi.


Student Ambassador

NTU Alumni Fund

Feb 2012 - Apr 2012
  • Nottingham Trent University, Park St, Nottingham NG7 1RR, UK
  • Freelance
  • Temporary/part-time role: ● Fundraising for the John Van Geest Cancer Research Centre and the NTU Alumni Fund ● Contacting NTU alumni and pitching the cause, encouraging and accepting gifts and exchanging common interests and university experiences ● Using IP Communicator Software and NTU online databases ● Semi-structured telecommunications, working with a script ● Taking part in charity fund raising events, such as Run NTU and event campaigning




Nottingham Trent University

Oct 2011 - Jul 2015
  • Nottingham, UK
  • Graduate. 2:1 BA Hons Psychology and Early Years - Modules Specifications: Professional Studies Context Based Learning People, Places and Things An Introduction to Statistics in Psychology Health Psychology Cognitive Psychology Leadership and Management Professional Studies Work Based Learning The Pedagogy of Play Applied Social Psychology Values/Principals of Working in Early Years Health and Safety The Psychology of Life and Work Professional Studies Final Year Project (Dissertation) Nottingham Trent Tigers Cheerleaders (Social Sec: 2013) Nottingham Trent Tigers Cheerleader (Flyer: 2011-2015)