Ludovica Cavallet

Digital Project Manager

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  • LocationItaly

Skills

 

  • Advertising
  • Digital Media
  • Marketing PR
  • Account Management
  • Project Management
  • Strategic Planning
  • Client Management

Work history

Currently

Digital Project Manager

QMI Interactive

Jan 2016

2015

Consultant

Management Solutions

Jun 2015 - Dec 2015
  • “Modification and Improvement of the Opening of Checking Accounts for Social Programs” at BBVA – Bancomer. • Project Management activities: identification of the problem and of the actors involved; mapping of current processes; identification of alternatives to improve the efficacy and efficiency of the processes; selection of the better option based on such criteria as operational feasibility, amount of necessary total investments and operational impact; project plan development; follow-up and adjustment, when necessary. • Organizational activities: organization and attendance to meetings and workshops where processes are reviewed and redefined. • Draft activities: draft of Power Point presentations for internal meetings; draft of minutes of all meetings and workshops. • Analytical activities: development and follow up of business cases.

2015

Business Development Executive

Alpha Internet Ventures

Jan 2015 - Jul 2015
  • • Strategic and Intelligence activities: research and implementation of tools for a more efficient business management; design and set-up of time-saving and cost-effective internal processes. • Analytical activities: KPIs analysis; market research; competitive analysis. • Marketing activities: content email marketing; conversion rate analysis. • Business Development activities: lead generation; cooperation with other teams to drive innovation of the CRM&Marketing related portfolio; up-selling. • B2B activities: identify, manage and address customers' needs so as to prepare the optimal IT solutions together with the production team; post implementation account management.

2014

Client Service Specialist

The Level Group

Dec 2013 - Dec 2014
  • • Front desk activities. • Research and implementation of innovative tools for customer care. • Analysis of customers' needs and consequent collaboration with the Marketing and Store Management teams in order to improve the NPS. • HR and recruiting activities for the Customer Service Team. • Other administrative tasks.

2013

Project Manager Assistant

UNDP

Jun 2013 - Dec 2013
  • Project: "Institutional Strengthening of the Dominican Chamber of Deputies" • Trend analysis of the project. • Organization and attendance to meetings and workshops with Dominican Deputies and UN representatives. • Draft of minutes of all meetings and workshops. • General administrative tasks (archiving; invoicing; others)

Education

2014

Economics and Management of Public Administrations and International Institutions

Bocconi University of Economics

Jul 2011 - Mar 2014

    2013

    Human Rights and Humanitarian Action

    Sciencespo University

    Aug 2012 - May 2013

      2011

      Economics and Management of Arts, Culture and Entertainment

      Bocconi University of Economics

      Aug 2008 - Aug 2011