Event professional graduate with a BA focused in Event Management from Queen Margaret University. Experience in working in a range of event fields from festivals to conferences/business events. Confident with venue management from working as a Duty Manager and work well both independently and in a team environment.
Work history
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Duty ManagerAssembly Theatre
Edinburgh, United KingdomFreelance
I am responsible for the building and being in charge of any staff who are on shift.
I have gained experience opening and closing the building/ being a key holder. I have to communicate with clients, fulfilling clients needs and making sure the venue is up to their expectations. I also have to follow health and safety regulations, give venue tours, use radios and radio etiquette and generally be responsible for the building on an ad hoc basis.
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Customer Service AssistantEdinburgh City Council
Edinburgh, United KingdomFreelance
Working as a Customer Service Assistant at The Usher Hall doing Front of House/Ushering activities on an ad hoc basis.
Duties include; checking tickets, helping patrons find their seat, following health and safety regulations, selling programs and ice cream, keeping an eye on the venue and overall giving excellent customer service.
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Skills
- Customer Service
- Event Planning
- Microsoft Offic
- Time Management
- Teamworking
- Event Management
- Administraion
- Problem Solving
- Festival
- Communication
Education
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Marketing MajorSt. Edward's University
- Austin, United States
Studied -
Principles of Digital Media and Entertainment
Business Communication
Technology Entrepreneurship
Social Media Marketing
I had made the Dean's List during the Spring Semester.
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Bachelor in Event ManagementQueen Margaret University
- Edinburgh, United Kingdom
Studied:
Year One - Foundations of Marketing/ Business Economics/ Introduction to Events Management/ Introduction to Finance and Accounting/ Foundations of Management/ Cultural Management and Events Tourism
Year Two - Human Resource Management/ Business Law/ Events Design and Project Management/ Customer Experience/ Work- Based Learning
Year Three - Exploring Strategy/ New Enterprise Creation/ Consumer Business Research Methods/ Recreating the City: Events and Regeneration.
Through University I was selected to have the opportunity in May 2016, with a group of other students, to spend a week at Saxion University in the Netherlands as part of a student exchange.
As part of the course, myself and a group of other students had to plan and carry out completely self-funded live event for charity. We chose to do a murder mystery event which was very successful as over 100 guests came and we raised over £600 profit for charity.
Awards
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Spring 2018 Dean's ListSt. Edward's University
Hootsuite Platform CertificationHootsuite