Madeleine Roy
Available

Madeleine Roy

On Call AssistantLondon, United Kingdom
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Aisha Maggio
Madeleine Roy
Available

Madeleine Roy

On Call AssistantLondon, United Kingdom
About me
Currently freelance supporting a public information campaign, launched by the Department for Transport. Previous admin, sales and events experience from working in real estate and hospitality.
Work history
    Elevate Staffing logo
    Elevate Staffing logo
    On Call AssistantElevate Staffing
    London, United KingdomFreelance
    Contracted to join the Elevate UK team last November to support their involvement in a nationwide information and advice campaign, launched by the Department for Transport: • Provide 24/7 remote support and advice to field staff working at 45 locations across England, Scotland and Wales. • Point of contact for all staff queries regarding hours, pay and welfare • Utilise CRM, Impact and Asana to gather, input and manage data from field staff and report it to the client for review • Responsible for reconciliation of queries in weekly billing & budget reports
    Eat Work Art logo
    Eat Work Art logo
    Front of House Manager & Viewings AssistantEat Work Art
     - London, United KingdomFull Time
    Responsible for day-to-day administration of over a hundred residents working in Netil House. Accountable for all studio enquiries and sub-£1500 studios, while working closely with the Studio Manager to finalise sales and invite potential customers. Contributed to the improvement and efficiency of the Front of House role by creating handbooks, training new staff and advising on how to enhance the customer experience at Netil House. Assisted in the curation and delivery of the highly successful 10th Annual Open Studios Event (June 2019) Personable and genuinely interested in creating distinctive bonds with members of the community, as well as taking pride in knowing individuals on a one-to-one basis.
Skills
  • Communication
  • Diplomacy
  • Organisation
  • Customer Service
  • Multi-tasking
  • Sales
Education
    Bristol University logo
    Bristol University logo
    History BABristol University
     - Bristol, United Kingdom