I am confident and ambitious individual who has the drive and determination to succeed not only for myself but for the company I am a part of. I currently work for a fast-moving agency that provides unique prizes and incentives to promote the release of brand partnerships, TV shows and blockbuster movies across an international client base. I am now looking for a more dynamic role in the creative media industry.
Researching and developing unique new concepts for global experiences, prizes and incentives for high profile TV shows, blockbuster movie releases and brand partnerships Recent clients include Paramount International, 20th Century Fox, Universal and Channel 5 Building close relationships with clients and program participants Keeping on top of the latest trends and suppliers around the world Writing creative copy for presentations and pitches, ensuring it targets the correct audience, brand or movie release with the relevant positioning and tone of voice Revising, editing and proof reading copy based on Account Director or clients’ needs Designing pitch presentations and sourcing images Maximizing ROI for clients through effective investment of client budget Development of strategies to meet client objectives within required budgeting framework Liaising with suppliers including merchandise distributors and international destination management companies for travel incentive programs Operation of customer care call lines for program participants Writing occasional copy for the company website, blog and marketing materials
Providing a re-marking service for the world’s largest language testing system examining English proficiency across the globe Using Microsoft Outlook and Excel to log and process all applications Communicating daily with stakeholders via email and phone Working efficiently and accurately, ensuring any discrepancies are resolved as quickly as possible to avoid any further delay or problems Responsible for training new staff members, teaching all aspects of the business proficiently Monitoring and providing further guidance to members of the team and delivering clear and concise instructions, whilst also managing my own workload Assisting in the development and launch of a new online system that provides a streamlined method of communication for centres worldwide Providing support to all stakeholders through the transition of going digital Delivering numerous presentations to 60 administrators from across the UK. Processing invoices using the SAP system and introduced a new paperless system Ensuring I provide service turnaround to the required standards in the given timeframe
I spent three incredible months travelling through South East Asia, which was educational, inspiring and truly unforgettable!
Receptionist for a prestigious health club that was awarded ‘National Health Club of the Year’ in 2015 Providing exceptional customer service and hospitality at all times Dealing with all complaints and queries in an efficient and appropriate way to ensure customer satisfaction Communicating daily via email, on the phone or in person Multi-tasking and prioritising to ensure the smooth operation of the club Providing general administrative and logistical support to all of the club’s employees Managing online booking systems and rescheduling appointments when necessary Taking minutes during monthly team meetings, ensuring clarity of expression and thoroughness Cashing up each day and recording the takings, before distributing it and ensuring the float is correct for the following day
Assisting in the development of a new non-profit organisation for deprived youth living in the North East of England Organising weekly activities to help engage teenagers through art, music and group discussion and debate Promoting and advertising the charity around the local area Due to the unpredictable nature of the group, had to be adaptable to new situations and manage challenging circumstances Required excellent cooperation & the ability to work well as a part of a team Providing reports on the successes and challenges of the organisation; these are now being used to further promote and expand New Doors
Working within the editorial department and shadowing an assistant editor Photocopying, filing and responding to client emails Reading upcoming titles and producing summaries or reviews Requirement of good listening skills and the ability to multitask to ensure that all of the tasks given were completed in a timely, organised and efficient manner Creating draft reviews of upcoming book releases
Art A* English Literature A Geography A
Art A* History A* Geography A* Religious Education A* Maths A English Literature A English Language A Science Double Award AA Spanish B