Manuela Sirtoli

Creative & Art Designer - Senior Administrator / Executive, HR & Buyer Assistant

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  • LocationLondon, United Kingdom

Projects

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About me

 

A Creative Designer with Office Manager experience, passionate about art and fashion and with developed administrative, business, management, language and customer care skills. Very creative, with the ability to analyse and understand problems to generate fresh design solutions and concepts by researching and sketching initial ideas. A highly motivated individual well organized with the ability to work efficiently under pressure. Enthusiastic and keen to continuously progress and achieve new goals.

Skills

 

  • Interior
  • Interior Architecture
  • Drawing
  • Painting
  • CAD
  • Client Services
  • Design
  • Drafting
  • Marketing
  • Problem Solving
  • Sketching
  • Environment
  • Illustrator
  • Indesign
  • Photoshop

Work history

Currently

Senior Administration, PA to Director and Purchasing

Cipriani London, Ibiza, Abu Dhabi

May 2007
  • ? Producing of daily orders to suppliers. ? Daily recording of delivery notes/ invoices from suppliers. ? Weekly stock count and consumption (food & beverage). ? Keeping track of deadlines payments to suppliers. ? Managing CFO agendas, meetings and schedules. ? Booking and managing flights, hotel and restaurants for the director during business travels. ? Arranging private driver for CFO as well as clients pick up. ? Helping admin office and HR office with employee contracts. ? Collecting daily sales reports from both restaurants C London and Downtown Mayfair. ? Preparing daily and weekly reports and submitting files to the directors. ? Keeping record of house accounts checks, future payments and issuing relative invoices. ? Managing of petty cash and daily banking. ? Preparing fortnightly payroll and forward it to accountant office. ? Handling incoming / outgoing calls, faxing, printing, photocopying, filing and scanning. ? Updating & maintain the holiday, absence and training records of staff. ? Preparing employee starter packs and health and safety manual, collecting staff documents and updating database. ? Start-up of a new venue as a task force element. ? Ensuring that all the employees’ documentation complies with all recruitment policies, laws, and regulations of the country. ? Organising flights, employment Visa, medical tests, accommodation and transportation, bank account and GP for all the starting staff. ? Preparing employee starter packs and setting up the database. ? Providing professional advisory support to the employees during the start-up phase and opening of the new venue. ? Grand Prix - F1 2013, organising the task force, 80 Cipriani’s staff members coming from all the Cipriani's restaurants all over the world (visa, flights, airport pick up and accommodation). ? Opening of a new venue as a task force element. ? Helping to take care of the administrative aspect of Booom. ? Administration and HR support: being the first point of contact and connection between the club/restaurant and the administration office. ? Understanding the dynamics related to the management of cash, visa transactions and BACS. ? Supervising cash management. ? Service duties: managing of the floats, dealing with deposits, producing reports by department in order to keep track of the sales of each tills, count final cash and reconciliation of Visa transactions at the end of the night, producing final reports X and Z for the administration office. ? Training new staff. ? Understanding and operating with Tissl and Micros till system as well as Open Table reservation system. ? Daily cashier functions: cash and credit card transactions. ? Dealing with operational day to day running of the tills department. ? Banking and Daily cash up. ? Receptionist duties: take and manage reservations, arrangement of the floor plan, answer incoming calls and respond to general booking enquiries. ? Be the first point of contact for the customers, assisting VIP clients with any queries. ? Dealing with operational day to day running of the reception department. ? Ensuring excellent customer service. ? Working as part of a team in a very busy environment.

2013

Reservationist & Event Marketing Assistant

Kenza Levant Group London, UK

Nov 2012 - Mar 2013
  • ? Meeting with clients and organising private events and exclusive venue hire for both Kenza and Levant. ? Producing detailed proposal and invoices for each event including time scale, venue, food choice, entertainment and staff based on the client budget. ? Managing administrative functions such as taking deposits from clients and releasing payments to supplier and artists in order to guarantee a smooth and efficient service. ? Maintaining and managing the reservation outlook email system: dealing with queries related to private hire, general booking and complaints. ? Maintaining and developing customer relationships. ? Creating flyers and updating website by using InDesign and Photoshop. ? Organising marketing campaigns. ? Updating Facebook page and twitter. ? Managing and updating guest database. ? Take reservation for both restaurants on a daily base and arrangement of the floor plan. ? Manage Open table website as well as Trip Advisor website.

2007

Junior Administrator

Prescav Grandi Strutture S.p.a. Bergamo, IT

Feb 2004 - Mar 2007
  • ? Managing of construction contracts and related monthly payments. ? Keeping record of the monthly "statement of work progress" and issue relative invoices. ? Banking of customer invoices for anticipated cashing. ? Arranging meetings with the engineers of the company and clients to discuss and sign building contracts. ? Preparing of all the administrative documentation needed and typing of the finalised contracts.

Education

2012

ABC Diploma in 3D Interior and Spatial Design

University of the Arts of London

Aug 2011 - Jun 2012

    2003

    School OF Business AND Economics

    B. Belotti

    Aug 1998 - May 2003

      Awards

      2012

      Interior and Spatial Designer (Level 3)

      • University of The Arts of London

      2011

      Visual Designer (Level 3)

      • University of The Arts of London