Marcia Miller

Customer advisor/ graphic design freelance

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  • LocationLondon, United Kingdom

Projects

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Skills

 

  • Print Design
  • Digital Imaging
  • Digital
  • Client Services
  • Design
  • Documentary
  • Creative
  • Excel
  • Illustrator
  • Indesign
  • Office
  • Photoshop
  • Word
  • Customer Service

Work history

Currently

Graphic Designer

Freelance

Jun 2014
  • As a freelancer I have been involved in a vast range of creative projects with work as diverse as brand development, graphic design & illustration for web and print for local Bristol based clients, along with creation of logo and brand exploration.

2016

Customer Advisor

OVO Energy

Sep 2014 - Jun 2016
  • Working in direct contact with customers by phone, email and web-chat. Regularly in the top percentage of performers across the Customer Care team. Excelling in one part of the business I have now been trained in other departments of Customer Care, recently being promoted to customer service expert. Lending my skills to other departments to meet business needs. Have coached and trained other advisors, always willing to share my knowledge with others. This job role has given me great communication, written skills, time management and the ability to communicate well in an office environment.

Education

2014

Graphic Design

University of the West of England, Bristol

Aug 2011 - May 2014
  • 2.1

2011

Art Foundation

University of Gloucestershire

Aug 2010 - May 2011