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As a freelancer I have been involved in a vast range of creative projects with work as diverse as brand development, graphic design & illustration for web and print for local Bristol based clients, along with creation of logo and brand exploration.
Working in direct contact with customers by phone, email and web-chat. Regularly in the top percentage of performers across the Customer Care team. Excelling in one part of the business I have now been trained in other departments of Customer Care, recently being promoted to customer service expert. Lending my skills to other departments to meet business needs. Have coached and trained other advisors, always willing to share my knowledge with others. This job role has given me great communication, written skills, time management and the ability to communicate well in an office environment.