About me

I am a highly competent operations manager with 9 years of omnichannel retail experience in a range of roles. I have an aptitude for implementing and managing processes to improve efficiency, coupled with an enthusiasm for projects delivering long-term business value. I am proactive and able to build and maintain strong working relationships, including influence and executive assistance to the company's directors. I acquire excellent inventory, project management, communication and creative skills, and a drive for supporting the development of others to achieve their potential.

QuestionsProjectsExperienceTeam

Projects credited in

• 2

  Graff - Laurence Graff Signature Bands
• 1

  Graff - The Graff Lesotho Pink DiamondImage of Graff Lesotho 13.33 carat pink rough diamond
• Graff Diamonds - Graffiti MagazineWorked with Show Media London and Graff to photograph these images for their print & online magazine.

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Work history

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Global Stock Operations ManagerGraff Diamonds
Feb 2020London, United KingdomFull Time
• Design, implement and oversee HQ operations, including co-ordination of work distribution between departments to maximise efficiency. • Manage stock operations for the entire product cycle (incoming stock, allocation and product rotation). • Maximise team efficiency through sharing of knowledge and best practice amongst colleagues. • Co-ordinate photo-shoots to maximise product visibility on social media and e-Commerce. • Subject matter expert on HQ policies and procedures acting as a point of contact when necessary. • Provide on-going coaching and mentoring to team members.
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Global Stock Operations CoordinatorGraff Diamonds
Mar 2016 - Feb 2020London, United KingdomFull Time
• Managed pricing for all stock; ensured all values aligned with market diamond trading reports and communicated to all relevant stores. • Led stock control team (3), to ensure accurate records of high value inventory maintained at all times. • Co-ordinated daily operations, including oversight of selection, preparation and control of global stock movements including availability for photo-shoots and advertising. • Worked with the QC department to ensure only merchandise reflective of Graff's impeccable quality standards dispatched. • Provided guidance and training to employees across the business on a range of topics.

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Skills

• Magento Ecommerce
• Retail
• Operational Admin
• Photography
• Management
• Administraion
• Product Launch
• Budget Allocation
• Eccomerce
• Online Advertisement
• Client Communication

Education

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Sociologyuniversity of Crete
Sep 2006Rethimno, Greece