About me
I am a highly competent operations manager with 9 years of omnichannel retail experience in a range of roles. I have an aptitude for implementing and managing processes to improve efficiency, coupled with an enthusiasm for projects delivering long-term business value. I am proactive and able to build and maintain strong working relationships, including influence and executive assistance to the company's directors. I acquire excellent inventory, project management, communication and creative skills, and a drive for supporting the development of others to achieve their potential.
Projects credited in
Work history
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Global Stock Operations ManagerGraff Diamonds
London, United KingdomFull Time
• Design, implement and oversee HQ operations, including co-ordination of work distribution between departments to maximise efficiency.
• Manage stock operations for the entire product cycle (incoming stock, allocation and product rotation).
• Maximise team efficiency through sharing of knowledge and best practice amongst colleagues.
• Co-ordinate photo-shoots to maximise product visibility on social media and e-Commerce.
• Subject matter expert on HQ policies and procedures acting as a point of contact when necessary.
• Provide on-going coaching and mentoring to team members.
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Global Stock Operations CoordinatorGraff Diamonds
- London, United KingdomFull Time
• Managed pricing for all stock; ensured all values aligned with market diamond trading reports and communicated to all relevant stores.
• Led stock control team (3), to ensure accurate records of high value inventory maintained at all times.
• Co-ordinated daily operations, including oversight of selection, preparation and control of global stock movements including availability for photo-shoots and advertising.
• Worked with the QC department to ensure only merchandise reflective of Graff's impeccable quality standards dispatched.
• Provided guidance and training to employees across the business on a range of topics.
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Skills
- Magento Ecommerce
- Retail
- Operational Admin
- Photography
- Management
- Administraion
- Product Launch
- Budget Allocation
- Eccomerce
- Online Advertisement
- Client Communication
Education
u
u
Sociologyuniversity of Crete
Rethimno, Greece