About me
An accomplished Manager with experience in food and beverage, event management, staff leadership, administration and customer service within luxury establishments. Adept at managing complex events to tight deadlines, through strict planning, operational management, brand awareness and sales, utilising strong PR skills to ensure the target audience is engaged and the message of the event is marketed properly. Demonstrates high levels of business acumen, analyses competitors and devises innovative ways to entice customers, whilst strictly controlling operational costs, stock and inventory to safeguard increases in GP. Brings to the fore outstanding customer service levels and increased revenue and profitability. Consummate leader, who directs and coaches high performing service delivery teams and instils core values to ensure the best performance levels within customer-centric establishments. Reputable influencer at leading and shaping aims and objectives and producing exceptional results within the development and maintenance of strategic relationships with key stakeholders and opportunities for collaboration.
Work history
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T
Event ManagerThe Initiative Group
London, United KingdomFull Time
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M
Food and beverage managerMillennium Hotels and Resorts
- London, United KingdomFull Time
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Skills
- Event Administration
- Event Hospitality
- Restaurants
- Project Administration
- Sales Administration
- Project Management
- Budegting
- Client Relationship
- Customer Experience
- People Development
Education
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I
IOSH Managing Safely for Restaurant, Culinary, and Catering ManagementIOSH
- London, United Kingdom
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W
WSET Level 3 Award in Wine and SpiritsWine and Spirits Education Trust UK
- London, United Kingdom
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