About me
Currently seeking unique opportunities to bring together dual passions for food & finance and add value through innate creativity.
Passionate about food and international culture, I spend much of my spare time exploring global cuisines and bringing creativity to cooking. I love to travel, and as a successful food blogger and small operation caterer, I link my travels to my food exploration to come up with, and promote, exciting new recipes and ideas. Relentlessly creative I also dabble in fashion design and crafts, participating in a small not-for-profit enterprise called ‘My Little Cameroon’, which promotes Cameroonian culture & heritage through design.
Work history
MORTGAGE & DIGITAL ADVISORBNP Paribas
Brussels, BelgiumFull Time
Successfully onboarded new clients, upsold Home & Life Insurance, analyzed risks, and conducted due diligence.
• Analysed quantitative and qualitative data to assess the financial capacity of expat mortgage applicants.
• Managed end to end mortgage application from suitability assessments to offer emissions.
• Used Liquidity, Leverage & Profitability Ratio analysis to assess the financial capacity of SME’s applying for loans.
• Operated a successful retail credit collection service with a focus on clients with more than €5K in overdue payments.
• Carried out digital transactions for SMEs & Retail clients including standing orders, balance checks, and SWIFT transfers.
• Manually tested mobile & web applications, used customer feedback to monitor user experience & worked with the product
team to innovate and initiative improvements.
• Steered monthly Digital Committee meetings.
-------
Achieved customer retention of 75%+ and upsale success of 70%+ through exceptional relationship/rapport building.
• Assessed customer needs, evaluated creditworthiness, recommended suitable products & processed applications.
• Provided a single point of content for all digital banking channels and successful online technical support for customers.
• Delivered fortnightly training/coaching for 30+ team members on digital banking requirements.
I
I
INSURANCE SALES ADVISORIPG
BelgiumFull Time
Successfully promoted health insurance to a wide range of retail clients via cold calling.
• Used great communication skills to build rapport and overcome the challenges inherent in cold calling.
• Generated an average 52 leads per day and achieved 70%+ sales success.
Skills
- Food Creation
- Food Styling
- Menu Design
- Event Catering
- Sales
- Credit Control
- Customer Care
- Client Relations
- Sales Administration
- Client Retention
Education
I
I
Financial ManagementICHEC Brussels Management School
- Brussels, Belgium
Master of Finance Management & Corporate Finance - 1st Class Honours Degree
H
H
Business and Foreign TradeHelmo Campus Guillemins
- Belgium
Bachelor of Foreign Trade Management - Graduated with Honours
Internship: Top Coffee Service SA - Find new business partners
Dissertation: " Market research for commercial partnerships in cross-border countries for the export of Top Coffee service's own product lines."