Marina Kudiova

Designer

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About me

 

• Multitasking • Able to work under pressure • Organised with a high level of attention to details • Creative • Passion for arts, fashion and travel • Energetic and enthusiastic • Excellent interpersonal skills • Articulate and presentable • Able to work independently as well as in a team • Amicable • Strong sense of responsibility • Fast learner

Skills

 

  • Fashion
  • Visual Arts
  • Print Design
  • Dreamweaver
  • Excel
  • Illustrator
  • Indesign
  • Office
  • Photoshop
  • Powerpoint
  • Word
  • Html and CSS Knowledge
  • Aftereffects Animation
  • Motion Graphic
  • Graphic and Digital Design

Work history

2016

Collection Advisor

Oakam

Oct 2015 - Jun 2016
  • Full Time
  • • Handle arrears cases over the phone • Ensure all accounts are worked regularly and regular communication is undertaken with customers by telephone • Negotiate with customers, within FCA guidelines, to ensure that agreements are brought into life • Closely liaising with other departments • Helping different departments and customers on the phone with translation from LT and RUS languages • Report any suspected fraudulent activity • Complete all documentation in a timely and efficient manner in accordance with policy and procedures • Build and maintain good working relationships and deliver a high standard of customer service • Ensure effective time management in order to meet weekly/monthly targets • Dealing with very tough customers in a calm manor • Dealing with general customers enquiries and complains • Advice customers with a solution, make plans and arrangements to clear the arrears • Working with confidential information • Working in a team as well as individually • Demonstrating excellent communication skills

Education

2014

Illustration, Graphic Design, Animation, Printmaking, History of Art

Middlesex University

Sep 2011 - Jun 2014
  • BA Illustration

2010

Design, Branding, Retail

TEKO Business Design Academy Denmark

Aug 2009 - May 2010
  • Fashion Design