• Multitasking
• Able to work under pressure
• Organised with a high level of attention to details
• Creative
• Passion for arts, fashion and travel
• Energetic and enthusiastic
• Excellent interpersonal skills
• Articulate and presentable
• Able to work independently as well as in a team
• Amicable
• Strong sense of responsibility
• Fast learner
Work history
Collection Advisor
- Full Time
• Handle arrears cases over the phone
• Ensure all accounts are worked regularly and regular communication is undertaken with customers by telephone
• Negotiate with customers, within FCA guidelines, to ensure that agreements are brought into life
• Closely liaising with other departments
• Helping different departments and customers on the phone with translation from LT and RUS languages
• Report any suspected fraudulent activity
• Complete all documentation in a timely and efficient manner in accordance with policy and procedures
• Build and maintain good working relationships and deliver a high standard of customer service
• Ensure effective time management in order to meet weekly/monthly targets
• Dealing with very tough customers in a calm manor
• Dealing with general customers enquiries and complains
• Advice customers with a solution, make plans and arrangements to clear the arrears
• Working with confidential information
• Working in a team as well as individually
• Demonstrating excellent communication skills
Skills
- Fashion
- Visual Arts
- Print Design
- Dreamweaver
- Excel
- Illustrator
- Indesign
- Office
- Photoshop
- Powerpoint
- Word
- Html and CSS Knowledge
- Aftereffects Animation
- Motion Graphic
- Graphic and Digital Design
Education
Illustration, Graphic Design, Animation, Printmaking, History of Art
-
BA Illustration
Design, Branding, Retail
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Fashion Design