About me
Self-motivated, team player with strong organisational and interpersonal skills.
Proactive, customer-orientated professional with over 4 years of experience in reputable companies.
Always looking to learn new skills, take on extra responsibilities, and grow professionally.
Have worked in busy, pressurised environments where high standards are expected.
My dedication and passion to excel has been recognised with awards, praise, and extra responsibilities.
Perceptive and rational, being a Biomedical Scientist has taught me extensive analytical skills, to be astute and pay close attention to detail. I am able to adapt to achieve outstanding results and work effectively in team. Actively looking for a entry level/graduate position with a forward-moving company.
Work history
D
D
Travel AgentDebenhams Finance
- Coventry, United KingdomFull Time
•Accurately handled large amounts of money on the till and cash vault following standardised procedures
• Trained,coached,and supervised new staff members
• Processed a range of documentation such as financial reports, clientID into databases, following GDPR rules
• Answered calls ,responded to emails and spoke with clients face-to-face daily
• Handled customer complaints with empathy and composure
• Operated cashiers and to help customer service and processed store incentives to benent customers when appropriate
• Solely,maintained and operated travel finance department during manager’s absence
• Updated daily currency rate changes and assisted in inventory control weekly
• Built rapport with customers by offering friendly, knowledgeable and supportive customer service
• Created attractive marketing displays with strategic discount and travel finance offers that attracted customers into applying for store credit cards and maximising purchases
• Guided customers on purchases based on best currency rates, promotions, and other preferential parameters
• Organised and sorted incoming mail for the travel finance department
• Managed expenses by currency orders and keeping track of in stock currencies
• Streamlined communication between managers and colleagues in other departments, proved conducive to a healthy supportive work environment
Skills
- Team Collaboration
- Leadership
- Conflict Resolution
- Administrative Skills
- Social Communications
- Social Media Marketing
- Communication Skills
- Critical Analysis
- Analytical
- Research Projects
Education
Biomedical ScienceCoventry Cathedral
Coventry, United Kingdom
Skills for Biomedical Science :The course in brief, facilitated the development of key skills essential for successful Biomedical Science undergraduate study. These included effective scientinc communication in both written and oral formats, identifying, interpreting and utilising relevant scientinc literature. As well as developing quantitative skills, working in a team carrying out laboratory practical experiments safely and appropriately. The concepts of Good Laboratory Practice (GLP) and appropriate record keeping in the laboratory were reinforced by mini projects. Also, the introduction of bioinformatics unraveled the development of statistical analysis with enhanced utilisation of Microsoft Excel and accessing libraries of genomic and biomedical information such as the National Center for Biotechnology Information (NCBI). During the course, key skills acquired throughout has included increased independence, organisational and time management skills. Developed advanced technical skills to study and interpret raw data, increased awareness of ethical and health and safety issues which have helped me greatly to advance in research.