About me
Experienced Payroll Administrator with a demonstrated history of working in the staffing and recruiting industry. Skilled in Receptionist Duties, Customer Service, Office Administration, Payroll, and Finance.
Work history
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Customer Service HostWilson James Ltd
Longford, United KingdomFull Time
• In charge of customer service team which consist of 5-8 individuals at Heathrow Airport to ensure customers are looked after correctly and efficiently.
• Providing special wheelchair assistance to customers with reduced mobility.
• Support office managers and provide high-end admin assistance to the team.
• Diffuse and resolve various volatile customer situations while maintaining the balance between the interests of the company and customer satisfaction.
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Staff Payroll AdministratorHays Recruitment
- New Malden, United KingdomFull Time
• Calculation of adjustments and processing in payroll.
• Liaising with managers and employee regarding outstanding debts to Hays.
• Reviewing benefits and making adjustments to ensure balance recovered.
• From supplied documentation calculating maternity pay due to employees.
• Periodical reporting, adjustment for all unpaid absence.
• Manual calculation of entitlement to SSP.
• Adjustments for Jury Service/Parental leave/Time off for dependents.
• Calculation and preparation of Faster Payments
• Responding to requests for earnings data from mortgage companies.
• Processing New Starters/Leavers.
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Skills
- CRM
- Oracle
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word