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Enthusiastic and resourceful M Sc Events Management graduate. Professional background in fashion, business and commerce as well as events. Ability to establish priorities and meet challenges head-on. Strong project management skills. Dedicated team player skilled at mediation and conflict resolution.
In my job as a Student Experience Champion I guide and care for students living in university accommodations by carrying out various tasks: Developing and implementing a resident experience strategy; Promoting resident programmes to help increase student engagement; Organising and implementing various events throughout the academic year; Managing the budget and generate further income to reinvest into enhancing the student experience; Assisting the University Marketing team in the coordination, implementation and reporting of regular resident surveys
In my job with Bellini Livemarketing I supported the Event Managers on the day of their events by setting up the venues and supporting the chefs during the events
In my job in the customer service department I was responsible for various tasks: Processing of returns from speciality dealers and end-consumers; Managing customer enquiries of any kind and resolving related problems; Establishing credit vouchers, direct debits, cost calculation and reinvoicing; Clarifying account discrepancies Taking and controlling orders
In my 2.5 years apprenticeship I worked in each department of the Holy Fashion Group (Customer Service, Marketing, Purchasing, Accounting, Human Resources, Logistics, Product Development, Quality Management and Retail) and gained various skills and knowledge in general economics, specialist economics.
Subjects: Finance and Strategy in Events, Events Operations Management, Experiential Marketing, Human Resources in Events, Sponsorship and Fundraising, Contemporary Issues in Events
Subjects: Theorising the Events Industry, Project Management, International Management, Customer Relationship Marketing, Service Quality, Business Strategy, Destination Marketing in Events and Business Communications