Melissa Crolla
Available

Melissa Crolla

Book IllustratorEdinburgh, United Kingdom
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Jhonny Núñez
Geo Law
Lidia Tomashevskaya
Melissa Crolla
Available

Melissa Crolla

Book IllustratorEdinburgh, United Kingdom
Work history
    S
    S
    Book IllustratorSelf Employed
    Edinburgh, United KingdomFreelance
    R
    R
    Venue and Facilities CoordinatorRICS
    Edinburgh, United KingdomFull Time
    • Increasing RICS Scotland revenue by an average of 15% each year whilst in post. • Working closely with the Engagement and Commercial Manager to develop and amend room hire processes to ensure a lucrative and well-run fiscal year. • Networking on behalf of the business to raise awareness of the commercial service and gain industry insight, identifying qualified leads and growing the client base by an average of 3% each year. • Actively engaging with Brand parameters to ensure all activity was undertaken in line with core RICS behaviours. • Improved supplier contracts by delivering a procurement model for new and old contractors to tender, gaining an annual cost reduction of 35% for window cleaning, a joint annual 30% reduction in PAT testing, extinguisher maintenance and emergency light testing and a 54% reduction in Air Conditioning maintenance. • Confidently making decisions autonomously around both the room hire service and facilities management of the office, using my own training, experience and knowledge to manage tasks with efficiency and liaising with directing staff where needed. • Effective diary management, maximising the commercial capability of the venue whilst ensuring there is ample time dedicated to internal meetings and needs. • Planning and running all external events, ensuring they run smoothly through liaising with clients, caterers and handling all tech support. • Prioritising competing demands, particularly between external and internal meetings and events, often with high-pressure time constraints. • Responsibility for all associated administration from the necessary due diligence of on-boarding suppliers and clients, to raising PO’s and working with finance to pay rent, bills and invoice tenants. • Preparing, updating and arranging to produce literature for the purpose of marketing our room hire service. • Proactively and efficiently handling urgent matters, allowing for changing priorities, raising issues for authorisation. • Assisting with the preparation of minutes and relevant documentation for supplier meetings, attending where necessary.
Skills
  • B2B Event
  • Office Management
  • Facilities Management
  • Business Development
  • Book Illustration
Education
    The Open University logo
    The Open University logo
    BA(Hons) English Language and LiteratureThe Open University
    Edinburgh, United Kingdom
    Honours level undergraduate degree in English Language and Literature, focusing on the Romantics, children's literature and the global impact of English as a "lingua franca" 2:2 achieved in 2017