Melissa O' Connell
Available

Melissa O' Connell

Senior Account ManagerLondon, United Kingdom
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Melissa O' Connell
Available

Melissa O' Connell

Senior Account ManagerLondon, United Kingdom
About me
I am a highly experienced, articulate and commercially focused client relationship and account/project manager working with blue chip, global brands. Over eight years of experience, leading a range of clients, projects and campaigns to tight deadlines and budgets.
Work history
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    Senior Account ManagerTransmission B2B Agency
     - London, United KingdomFull Time
    Transmission is a B2B marketing agency where I was the key liaison between the agencies internal creative teams and our key clients to drive new campaigns through the ideation, activation and optimisation lifecycle. • Proactively engaging with key VMware stakeholders to drive new campaigns through the ideation, activation and optimisation lifecycle • Working alongside key decision makers within VMware to fully map their KPI’s, goals and ideal outcomes from each campaign • Managing multiple campaigns on a daily basis: creating quotes, SoWs and invoices, briefing creative and copy to produce to the high standard work with lightning quick turnaround times • Liaising internally with Designers, Copywriters, Media Team and Social Team to develop the best approach and strategy for each individual campaign via LinkedIn, Facebook and Twitter • Working closely with the Social Selling Team to deliver personalised content, workshops and guidance to VMware GAMs. Providing sales teams with key Sales Enablement tools and techniques in order to proactively extend their outreach to potential clients • Leveraging, cultivating and growing existing customer relationships to keep Transmission top of mind and best placed to win new work • Leading daily client calls, driving campaign progress updates, tracking key mile stones
    MomentumABM logo
    MomentumABM logo
    Senior Account ManagerMomentumABM
     - London, United KingdomFull Time
    · Trusted advisor with clients and building strong consultative relationships with senior decision makers · Collaborate with numerous members of the agency, Senior Strategists, Creative Directors, Developers and Designers to develop a range of marketing assets for clients such as SAP, Concur and CoreHR · Building an in depth understanding of clients key business issues, cluster mapping and developing customised integrated sales and marketing campaigns to create relevant propositions · Responsible for raising SoW’s, invoicing and monthly forecasting for all projects and assets · Leading key client projects, coordinating project resources, managing costs and deadlines across multiple accounts. · Working with very limited direct supervision, proactively addressing risks and issues and providing relevant updates to the Group Business Director · Managing deliverables and deadlines, communicating proactively as course corrections are needed · Respond promptly and professionally to client enquiries and request
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Skills
  • Account and Project Management
  • Organisation
  • Client Relationship Building
  • Strong Communication
  • Ability to Problem Solve Under Demanding Circumstances
  • Proactive
  • Practical
  • Ambitious Goal Driven
  • Friendly Honest
  • Client Focused
Education
    London College of Fashion, UAL logo
    London College of Fashion, UAL logo
    Post GraduateLondon College of Fashion, UAL
     - London, United Kingdom
    Fashion Buying and Merchandising
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    C
    Bachelor Business MarketingCork Institute of Technology
     - Ireland
    Marketing and Management Bachelor Honour Degree